Front Desk Associate Job in Red Roof Inn Painted Post

Front Desk Associate

Painted Post, NY, US, United States

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Job Description

Job Overview:

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience.

Duties:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with reservations and provide information about hotel services
- Handle guest requests promptly and courteously
- Process payments and maintain accurate records
- Perform night audit duties as required

Requirements:

- Previous experience in guest relations or hospitality preferred but not required
- Proficiency with phone systems and hotel management software
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Able to work in weekends and Holidays
- Ability to work night shifts as needed

Join our team and enjoy a rewarding career in the hospitality industry!

Job Type: Part-time

Pay: From $15.80 per hour

Benefits:

Employee discount Free parking
Application Question(s):

Are you available to work during Weekends and Holidays?
Ability to Commute:

Painted Post, NY 14870 (Required)
Work Location: In person