Front Desk Associate Job in The Resort at Lake Ozark

Front Desk Associate

Lake Ozark, MO, US, United States

Apply On Company Site

Job Description

Job Summary:
Front Desk Associate. We are seeking a dedicated Afternoon Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a positive experience from check-in to check-out. Dependability is a

must

!

Duties:
- Greet guests upon arrival and ensure a smooth check-in process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations, check-outs, and payments accurately
- Maintain a clean and organized front desk area
- Assist with concierge services and provide information about local attractions
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:
- Previous experience in hospitality management or hotel operations preferred
- Familiarity with night audit procedures is a plus
- Excellent phone etiquette and proficiency in handling phone systems
- Strong customer service and guest relations skills are essential

This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from various backgrounds. If you have a passion for delivering exceptional service and creating memorable experiences for guests, we invite you to apply for the Front Desk Associate position.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

Health insurance
Ability to Commute:

Lake Ozark, MO 65049 (Required)
Ability to Relocate:

Lake Ozark, MO 65049: Relocate before starting work (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.