Job Description

Location: Intuit Healing Co. - Chicago, IL

Schedule: Evenings and weekends required. Schedule is subject to change based on business needs.

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Position Overview:

Intuit Healing Co. is seeking a

reliable and trustworthy Front Desk Staff member to join our team. This role plays a critical part in providing exceptional customer service, managing the front desk operations, and contributing to the overall success of our wellness center. The ideal candidate will have experience in alternative medicine or therapy, be able to work directly with the owners, and thrive in a small business environment.

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Key Responsibilities:

1.

Client Interaction & Customer Service:

Greet clients promptly and professionally, ensuring they feel welcomed and informed.

Handle client inquiries and concerns with empathy and professionalism, while adhering to company policies and standards.

Maintain a welcoming, safe, and clean front desk area.

2.

Front Desk Operations:

Manage client appointments, cancellations, reschedules, and follow-ups efficiently.

Process payments and maintain accurate client records.

Ensure smooth daily operations at the front desk.

3.

Administrative Support:

Complete necessary administrative tasks including data entry, filing, and client account management.

Respond to internal communications within 24 hoursunless excused.

4.

Sales & Client Retention:

Promote services, memberships, and products to clients when appropriate.

Meet monthly sales targets*, focusing on rebooking clients and upselling services.

5.

Team Support & Communication:

Maintain clear and proactive communication with the rest of the team.

Participate in team meetings and check-ins to review tasks and responsibilities.

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Required Qualifications:

Experience*: Previous experience in front desk, customer service, or a wellness-related field (alternative medicine or therapy a huge plus).

Skills*: Strong communication, organizational skills, and ability to handle multiple tasks.

Attributes: Trustworthy*, reliable, and professional. Comfortable working directly with the owners of a small business.

Sales experiencepreferred but not required.

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Benefits:

Medical Insurance*: Provided.

401(k)*: 3% company contribution.

Paid Time Off*: Generous PTO and sick leave.

Employee Discountson services and wellness products.

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How to Apply:

If you are a

reliable, trustworthy individual who has a passion for wellness and can thrive in a small business setting, we encourage you to apply. Please submit your resume and a brief cover letter explaining your experience and why you'd be a great fit for this role.

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About Intuit Healing Co.:

At Intuit Healing Co., we offer a wide range of wellness services, including massage therapy, mental health support, energy work, and more. We are a

small, family-oriented business that values growth and professional development. We are committed to providing a holistic approach to health and healing, with a focus on creating a supportive, inclusive environment for both clients and staff.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 16 per week

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Referral program Retirement plan
Work Location: In person