Job Description

Overview

Join the Vega Vitality team! We are seeking a dedicated and friendly Front Desk Associate to join our team. This role is pivotal in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage front desk operations efficiently. If you thrive in a fast-paced environment and enjoy interacting with people, this position is perfect for you. Experience in aesthetics is appreciated by not necessary. Particularly strong candidates will have experience in social media/content generation as well.

Duties

Greet and welcome patients upon arrival, ensuring a positive first impression. Manage check-in and check-out processes efficiently while maintaining accurate guest records. Handle patient inquiries and requests promptly. Comprehensive knowledge of clinic services as well as package and membership structure. Assist with night audit responsibilities as needed, ensuring financial accuracy for daily operations. Maintain the front desk area in a clean and organized manner. Retail inventory management.

Skills

Strong background in hospitality, customer service, or retail. Focus on guest services and relations. Proficient phone etiquette skills. Previous experience in front desk operations is an asset. Social media management adds strength to the application. Ability to work collaboratively within a team while also being self-motivated. Excellent problem-solving skills with a keen attention to detail.
Join us as we strive to provide outstanding service and create memorable experiences for all our patients!

Job Type: Full-time

Pay: $20.50 - $24.69 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Work Location: In person