Job Description

Friendly, fast, customer-focused Front Associate responsible for greeting customers, taking orders (in-person and by phone), handling payments, and supporting front-of-house operations to ensure a great guest experience.

Key Responsibilities

Greet customers warmly and maintain a welcoming counter/ dining area. Take accurate orders for dine-in, takeout, and phone orders; upsell menu items and promotions. Operate POS system to process cash and card payments; issue receipts and manage change. Prepare and pack takeout/delivery orders neatly and accurately. Coordinate with kitchen staff on order status and special requests (allergies, substitutions). Manage carryout and delivery handoffs; assist delivery drivers as needed. Maintain cleanliness of front counter, entryway, pickup area, and dining tables. Restock front-of-house supplies (napkins, condiments, menus). Handle basic customer service issues and escalate complaints to manager when necessary. Follow food safety, health, and cash-handling procedures.
Required Qualifications

High school diploma or equivalent preferred. 0-2 years customer service or foodservice experience preferred. Basic math skills and experience with POS systems or willingness to learn. Clear communication skills and ability to work in a fast-paced environment. Must be able to stand for long periods and lift up to 25 lbs.
Preferred Skills

Friendly, positive attitude and strong customer-service orientation. Ability to multitask and remain calm under pressure. Reliable, punctual, and team-oriented. Knowledge of food safety/serving standards (ServSafe or similar a plus).
Scheduling & Compensation

Shift availability required: Tuesday 5pm-12am, Thursday 5pm-12pm, Saturday 5pm-12am, Sunday 5pm-11pm. Typical shifts: 4-8 hours; part-time or full-time options. Pay: competitive hourly rate plus tips (adjust to local wage and company policy).
Pay: From $17.78 per hour

Expected hours: 25.0 - 28.0 per week

Benefits:

Employee discount
Work Location: In person