Job Description

Job description

NO Experience necessary We are happy to train an ideal candidate to join our award winning team, who is energetic and upbeat to take on a customer service role with a goal of providing each guest a wonderful experience.

We are looking for an upbeat, personable employee to work at the front desk. These would be first, second, and night shifts ranging from 7 am - 3 pm and 3 pm - 11 pm, 11pm - 7am. Must be flexible with hours.

Responsibilities/Duties

Possesses knowledge of all hotel services. Greets guests courteously and registers guests into the hotel. Possesses knowledge of reservation and billing systems. Maintains and controls room inventory and availability. Possesses knowledge of the hotel's credit policies. Possesses knowledge of hotel products, rates, and special programs. Conducts inventory of and restocks supplies. Completes "bucket checks" each shift. Completes checkout procedures for guests. Maintains security of guest keys, register and guest information. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. Runs a detailed shift audit by employee, and balances daily work to computers. Maintains neatness of front desk work area. Completes shift check-list. Overnight shift to set up breakfast bar. Performs other related duties as assigned by the General Manager, Assistant General Manager and Front Office Supervisor.
Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off
Work Location: In person