Job Description

Front Desk Associate

Schedule: Monday, Wednesday & Thursday 1pm-5pm, Tuesday & Friday 1pm-4pm (18 hrs/week)

Location: Battle Born Health - 6880 S McCarran Blvd, Suite 11, Reno, NV 89509

About Us

Battle Born Health is a comprehensive physical therapy clinic and functional medicine practice dedicated to treating the whole patient. Our experts in physical therapy help our patients heal, improve, and thrive. Our functional medicine program helps women understand more about what is happening with their overall body. Whether recovering from an injury, preparing for a marathon, or simply seeking better health, our mission is to help people move better and feel stronger than yesterday.

Position Overview

We are seeking a reliable, personable, and detail-oriented Front Desk Associate to join our team. This position plays a key role in creating a welcoming environment for our patients and supporting smooth daily operations. The ideal candidate will be friendly, organized, and comfortable multitasking in a healthcare setting.

Key Responsibilities

Greet patients warmly and provide exceptional customer service. Answer and route incoming phone calls in a professional and timely manner. Schedule and confirm patient appointments. Verify and understand patient insurance coverage, including co-pays and benefits. Check patients in and out, collect payments, and maintain accurate records. Manage incoming and outgoing patient communications. Assist with patient intake paperwork and ensure charts are complete. Maintain a tidy and organized front desk and waiting area. Support clinic staff with administrative tasks as needed.
Qualifications

Desire to work in the healthcare field Background in sports and fitness Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask in a fast-paced environment. Proficiency with computers and scheduling software. Positive attitude, reliability, and commitment to patient care.
Schedule & Compensation

Schedule (18hrs/week): Monday, Wednesday & Thursday 1pm-5pm, Tuesday & Friday 1pm-4pm $15-$17 hourly pay based on experience. Supportive, team-oriented work environment.
Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

Professional development assistance
Work Location: In person