The role of a Sales & Customer s associate at Massage Envy involves a variety of responsibilities aimed at helping clients understand the benefits of regular massages, skin care and stretch, Key Responsibilities include establishing relationships with members and guest, connecting clients with relationships-built, scripts and customer service. The position also offers a competitive compensation plan, including commission and incentive plans on membership and retail sales, as well as a dynamic environment for growth and refinement of sales and customer service skills.
Perks & Pay:
Competitive base pay, plus bonuses and commissions
Paid time off for full time employees
A
flexible schedule
for a better work/life balance
In-depth product and service
training
A
free or discounted
massage, skincare or stretch service each month
Employee off
products
Qualified Candidates:
Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day:
Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
Trained leadership that is invested in YOUR success
Award programs (like Sales Associate of the Year)
A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you!
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