Job Description

Job Overview

We are seeking a dedicated and personable Front Desk Agent to join our team. This role is pivotal in creating a welcoming environment for our clients and visitors. The ideal candidate will possess strong customer service skills, be proficient in clerical tasks, and have the ability to handle phone inquiries with professionalism. Bilingual candidates are highly encouraged to apply as they can enhance our communication with a diverse clientele.

Duties

Greet and assist clients and visitors in a friendly and professional manner. Manage incoming calls, providing information and directing inquiries as necessary. Schedule appointments and maintain an organized calendar for the office. Perform clerical tasks such as filing, data entry, and maintaining patient records. Ensure the front desk area is tidy and presentable at all times. Handle administrative duties including managing correspondence and office supplies. Collaborate with other staff members to ensure smooth operations within the office.

Qualifications

Previous experience as a medical receptionist or dental receptionist is preferred. Strong customer service skills with a focus on phone etiquette. Proficient typing skills with attention to detail for accurate data entry. Bilingual abilities are a plus, enhancing communication with diverse clients. Excellent organizational skills and ability to manage multiple tasks effectively. Familiarity with clerical and administrative duties in an office setting. A positive attitude and willingness to learn in a dynamic work environment.
Join us in providing exceptional service while ensuring an efficient front desk operation!

Job Types: Full-time, Part-time

Ability to Commute:

Ocala, FL 34471 (Required)
Ability to Relocate:

Ocala, FL 34471: Relocate before starting work (Required)
Work Location: In person