Job Description

Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest requests, such as room changes, additional amenities, or special accommodations
- Process guest payments and maintain accurate records
- Assist with reservations and manage the hotel's booking system
- Conduct night audit duties, including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area

Qualifications:
- Previous experience in the hospitality industry is preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Ability to speak multiple languages is a plus
- Proficient in using phone systems and other office equipment
- OPERA experience REQUIRED
- Ability to handle cash transactions accurately and responsibly
- Strong problem-solving skills and ability to handle difficult situations with patience and professionalism

-MUST HAVE RELIABLE TRANSPORTATION

-MUST HAVE VALID/STRONG WORK REFERENCES

-MUST HAVE HOTEL EXPERIENCE

-MUST HAVE OPERA EXPERIENCE

-MUST HAVE GREAT WORK ETHIC WITH GREAT ATTENDANCE HISTORY

Note: This position may require working evening shifts, weekends, and holidays.

As a Front Desk Agent, you will be the first point of contact for our guests. Your role is crucial in providing exceptional customer service and ensuring guest satisfaction throughout their stay. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team today!

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Ability to Relocate:

Port Allen, LA 70767: Relocate before starting work (Required)
Work Location: In person