Job Description

Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet and welcome guests upon arrival with a warm and friendly demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints in a prompt and courteous manner - Maintain accurate guest records and handle cash transactions - Assist with reservations and room assignments - Coordinate with other departments to ensure guest needs are met - Maintain cleanliness and organization at the front desk area Skills: - Previous experience in the hotel or hospitality industry is preferred - Excellent communication skills, both verbal and written - Ability to speak multiple languages is a plus - Proficient in operating phone systems and other office equipment - Strong customer service skills with a focus on guest satisfaction - Knowledge of front desk procedures and hotel software systems - Ability to handle difficult situations with professionalism and tact - Attention to detail and strong organizational skills This is an exciting opportunity to join our team and contribute to creating memorable experiences for our guests. If you are passionate about providing exceptional service in a dynamic environment, we invite you to apply for the position of Front Desk Agent.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance
Ability to Relocate:

North Conway, NH 03860: Relocate before starting work (Required)
Work Location: In person