Front Desk Agent

North Conway, NH, US, United States

Job Description

We are looking for applicants to join our Front Desk for a hotel in the beautiful mountains! The Front Desk Agent will be the lasting, first impression, for each guest staying at our hotel. We are looking for friendly, polite, and courteous applicants who will provide prompt and efficient customer service to our guests.

Join our team and enjoy the benefits of working in the hospitality industry, including opportunities for career growth, training programs, and a supportive work environment.

Starting Rate of Pay - $20.00 per hour



Our Hotel offers fantastic benefits!!



A pay increase just after 90 days of employment, and an additional increase every year after! Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full Time Staff 401(k) plan with a company match Complimentary overnight stays at our beautiful hotels Paid time off/ vacation time Employee referral incentives Employee of the Month incentive Staff Appreciation Week

Year-round Part Time or Full Time positions available. Previous customer service experience preferred.



We provide paid customer service training Preferred:?Customer service/hotel experience

Shifts: Shifts vary but will consist of 7AM-3PM, 3PM-11PM, and a mid shift coverage. Candidates must be flexible to work weekends!



Opportunity:



Responsibilities?include providing a high level of customer service to each guest staying at the hotel, standing at the Front Desk for extended periods of time, maintaining a clean and organized front desk area, greeting guests upon arrival at the hotel, completing the check-in/ check-out process, collecting a method of payment, booking reservations, answering phone calls, multi-tasking, providing recommendations on things to do and places to go in the local area, answering any guest inquires, etc. Competitive hourly pay rate?with opportunities to earn advancement, incentives, overtime, employee referral incentives, etc.

Next Steps



Apply online at newporthotelgroup.com Apply in person by visiting the North Conway Grand Hotel- 72 Common Court, North Conway, NH 03860 Or call (603)356-4213 for further details
Join our team as a Front Desk Agent where your skills will contribute to creating an exceptional experience for our clients while supporting the operational success of our organization.

Job Types: Full-time, Part-time

Benefits:



Dental insurance Health insurance Vision insurance
Work Location: In person

Application Question(s):

Are you over 18 years of age? Are you available to work weekends?
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Ability to Commute:

North Conway, NH 03860 (Preferred)
Work Location: In person

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 29 - 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance
Application Question(s):

Availability to work weekends? Are you over the age of 18?
Shift availability:

Night Shift (Required) Day Shift (Required)
Ability to Commute:

North Conway, NH 03860 (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD5576613
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    North Conway, NH, US, United States
  • Education
    Not mentioned