Front Desk Agent / Night Shift

Tucson, AZ, US, United States

Job Description

Join Our Team - Now Hiring Full-Time Night Auditor



We are currently seeking an experienced, upbeat individual to join our team as a

Full-Time Night Auditor

. The ideal candidate is personable, friendly, and flexible with their schedule. This is a great opportunity for someone who enjoys working independently overnight while still delivering exceptional guest service.

Training will be provided upon offer of employment.



Job Type:



Full-Time

Schedule:

11:00 PM - 7:00 AM (overnights; must be available weekends and holidays)

Salary:

$15.50 - $16.50 per hour (based on experience)

Key Responsibilities:



Register guests, assign rooms, and process payments during check-in Accommodate and document special requests Assist with pre-registration and blocking of rooms for early arrivals, E-check-ins, or status guests Communicate efficiently with housekeeping on room status (late checkouts, early check-ins, special requests, day-use rooms) Handle guest complaints professionally and efficiently Meet and greet guests; maintain a welcoming and safe overnight environment Balance and reconcile cash drawers before shift ends Ensure the safety and security of the property during night hours Complete daily checklists, maintenance logs, and other assigned tasks Close out the system nightly and submit reports to the corporate office Send End-of-Shift email and communicate important shift updates to coworkers Assist Sales team with group check-ins, billing, and follow-up

Required Skills & Qualifications:



Strong guest service and problem-solving abilities Excellent oral and written communication skills Thorough understanding of credit card and payment procedures Familiarity with room rates, packages, and hotel discounts Professional appearance and demeanor Ability to work independently and stay organized under pressure Team player who works well with all departments (Housekeeping, Sales, Maintenance) Reliable, flexible, and available to work nights, weekends, and holidays

Preferred Skills (Not Required):



Experience with Property Management Systems such as

FOSSE

or

PEP

Prior experience with

Hilton or Marriott

properties

Spanish-speaking

candidates preferred Strong computer proficiency Eagerness to learn new software and systems

What We Offer:



Comprehensive

benefits package

after probationary period

Employee discounts

at Hilton or Marriott properties

Incentive programs

offering opportunities to earn additional income Supportive work environment and opportunity for growth within the hospitality industry

Interested? Let's Talk!


If this sounds like a good fit, we'd love to meet you!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 32 - 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD6230594
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Tucson, AZ, US, United States
  • Education
    Not mentioned