Job Description

About us

La Quinta Inn & Suites is a small business in Moscow, ID. We are professional, agile and professional.

Our work environment includes:

Modern office setting On-the-job training Growth opportunities
Overview: We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills.

Duties:

- Greet guests and provide them with exceptional customer service

- Check guests in and out efficiently

- Answer phone calls and assist with inquiries

- Handle reservations and cancellations

- Process payments and maintain accurate records

- Address guest concerns and escalate as needed

- Assist with night audit procedures as required

Qualifications:

- Previous experience in hospitality or front desk roles preferred

- Proficiency in phone systems and etiquette

- Strong communication skills with a focus on guest relations

- Ability to multitask in a fast-paced environment

- Bilingual or multilingual abilities are a plus

- Knowledge of hotel management software is advantageous

This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Front Desk Agent position.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off
Work Location: In person