Front Desk Agent

Miami Beach, FL, US, United States

Job Description

Job Overview


We are seeking a dedicated and professional Staff for different position, Front Desk, Maintenance and Housekeeping (Part Time) to join our team at a busy hostel in Miami Beach in providing exceptional service to our guests. This is a part-time position (25 hours/week) with flexible shift and a pay rate of $15 for front desk and Housekeeping, $17.00 for Maintenance, per hour, depending on experience responsibilities:

Responsibilities Vary based on the position:



Front Desk:



Greet guests upon arrival with a friendly and welcoming demeanor. Manage check-in and check-out procedures efficiently, ensuring accuracy in guest information. Handle guest inquiries and provide information about hotel services, local attractions, and amenities. Maintain a clean and organized front desk area, ensuring all materials are stocked and available. Process reservations payment through our system while maintaining guest confidentiality. Address guest complaints or concerns promptly and professionally, escalating issues as necessary. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction during their stay. Assist with billing inquiries and payment processing as needed. Work collaboratively with the rest of the team. Maintain a welcoming and professional front desk environment.

Requirements

:

Previews experience in a similar role is a plus. Exceptional customer service skills with a focus on guest relations. Responsible, proactive, and solution-oriented.. Ability to communicate fluently in English and Spanish is a plus (bilingual) but not necessary for Housekeeping and maintenance positions. Experience in front desk operations within a hotel or similar environment is advantageous. Excellent organizational skills with attention to detail. Strong problem-solving abilities to address guest needs swiftly. Team player with a positive attitude. Must be legally authorize to work in the U.S.
I you enjoy working with people from around the world and want to be part of a dynamic team in the heart of South Beach, we'd love to hear from you.

To apply, please send your resume and a brief introduction to manager@bndmiami.com

Job Type: Part-time

Pay: From $15.00 per hour

Ability to Commute:

Miami Beach, FL 33139 (Required)
Ability to Relocate:

Miami Beach, FL 33139: Relocate before starting work (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD6711498
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Miami Beach, FL, US, United States
  • Education
    Not mentioned