Front Desk Agent
Lewiston, ID, US, United States
Job Description
Overview
We are seeking a dedicated Front Desk Agent to join our front desk team at our esteemed hotel. The ideal candidate will possess strong hospitality skills and a passion for delivering exceptional guest experiences.
Responsibilities
Answer phones, make reservations, check guests in and out, etc. Handle guest inquiries, complaints, and special requests with professionalism and efficiency. Maintain knowledge of hotel services, amenities, and local attractions to provide guests with accurate information. Collaborate with other departments to enhance guest services and improve overall guest satisfaction.
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Experience
Proven experience in hospitality or hotel with a focus on front desk operations. Previous experience in customer service roles within the hospitality industry is essential. Familiarity with night audit procedures is an advantage. Strong communication skills with an emphasis on guest relations and phone etiquette. Experience working in resorts or hotels is preferred. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!
Job Type: Full-time and Part-time
Benefits:
Employee discount Flexible schedule Paid time off
Ability to Commute:
Lewiston, ID 83501 (Required)
Ability to Relocate:
Lewiston, ID 83501: Relocate before starting work (Required)
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Flexible schedule Paid time off
Work Location: In person
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Job Detail
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Job IdJD6684499
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:USD
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Employment StatusPermanent
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Job LocationLewiston, ID, US, United States
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EducationNot mentioned