Job Description

GENERAL RESPONSIBILITIES:

Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard of the hotel
Be informed about daily operations
Must be able to lift 50lbs or more on occasion
Must be able to bend, stoop, carry and climb on daily basis.
Check with your immediate supervisor for additional information
Have knowledge about sales strategy, packages, promotions, discounts, groups and know how to handle these and how they relate to other departments
Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
Develop knowledge about frequent guests and their special requests and needs
Be familiar with cultural differences in order to meet all different customer needs
Be able to work according to budget; keep constant eye on staffing level and control costs
Be knowledgeable about etiquette and protocols
Be familiar with all emergency plans and be able to act upon them
Use your PMS password with discretion; always log off terminal when not working
Have a good knowledge about the city and local attractions
Report any unusual occurrences immediately to the Assistant General Manager
Other duties as assigned
Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location: In person