Job Description

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication skills, both verbal and written
- Bilingual/multilingual skills are a plus
- Strong organizational and time management abilities
- Ability to handle multiple tasks simultaneously with attention to detail
- Proficient in using computer systems and software applications
- Knowledge of hotel operations and guest relations is desirable
- Ability to work flexible hours, including evenings, weekends, and holidays

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

Employee discount
Work Location: In person