PLEASE COME IN PERSON TO FILL OUT PAPER APPLICATION:/// Please come "in person" to fill out paper application.
A Day in the Life:
Front Desk start at $13.50, First Annual Review-$14.50 Second Annual Review $15.25/ Paid Time Off starts immediately/Birthday Pay/Travel Benefits throughout Marriott:
Provide exceptional customer service
You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
You will maintain positive guest relations at all times.
You will resolve guest complaints and ensure guest satisfaction.
You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
You will process all guest check-ins, and verify registration information with the guest.
You will handle overbooked or 'walked' guests.
You will accept and record wake-up call requests.
You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
You will resolve discrepancies on the room status report with housekeeping
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Employee discount
Paid time off
Professional development assistance
Education:
High school or equivalent (Required)
Experience:
Hotel Front Desk: 1 year (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person
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