Job Description

Job Requisition ID:

52144

Closing Date:

12/29/2025

Agency:

Department of Employment Security

Class Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option:

General Administration/Business Marketing/Labor/Personnel

Bilingual Option:

Spanish

Salary:

Anticipated starting salary - $8,281 - $9,334 monthly plus 5% bilingual pay

Job Type:

Salaried

Category:

Full Time

County:

Cook

Number of Vacancies:

1

Bargaining Unit Code:

None

Merit Comp Code:

Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

This posting lists 33 S. State Street, Chicago, IL. 60603 as the Work Location. Effective February 1, 2025, this position was relocated to 115 S. LaSalle, Chicago, IL. 60603

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a

DETAILED

Resume/Curriculum Vitae (CV)

to the

MY DOCUMENTS

section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger--something that touches the lives of every person who calls Illinois home.


No matter what state career you're looking for, we offer jobs that fit your life and your schedule--flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

---------------------


The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as Fraud Special Investigations Manager. This position will serve as a subject matter expert regarding the Illinois Unemployment Insurance (UI) Act and the UI benefit claims taking and adjudication process and direct a team of subordinate investigators for cases that involve complex benefit fraud schemes, including but not limited to multiple claims, third party participation, misuse of Social Security Numbers, fictitious employer schemes and stealing benefits through identity theft. Responsibilities include evaluating cases and current fraud detection methods, making recommendations for improvement, conducting staff training, and making decisions regarding prosecution of alleged improper benefit payments. This position provides a great opportunity for someone who has a strong knowledge of UI laws and regulations and fraud investigative techniques and is dedicated to determining accurate unemployment insurance benefit claims. The ideal candidate for this position will have excellent organizational skills, strong leadership skills, extensive experience performing financial fraud investigations, and experience supervising a team. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.

Essential Functions

-----------------------

Under general direction, serves as the Fraud Special Investigations Manager for the Illinois Department of Employment Security (IDES) Serves as full line supervisor Assigns, reviews and evaluates cases completed by investigative staff Confers with the Manager on establishment of annual program goals and objectives Confers with staff from the Office of Attorney General, State's Attorney and District Attorney, US Postal Inspector and the US Department of Labor, Inspector General offices to coordinate and implement the exchange of information regarding the quality and completeness of evidence and the preparation and referral of fraud violations for civil or criminal prosecution in accordance with the IL UI Act and state and federal legislation Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

--------------------------

Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization Requires ability to speak and write the Spanish language at a colloquial skill level in carrying out position duties in conjunction with Spanish speaking clients

Preferred Qualifications

----------------------------

Four (4) years of professional experience applying knowledge of unemployment insurance laws, regulations and legislation- or similar public benefit program policies- to specific issues regarding benefit eligibility Two (2) years of managerial experience in an unemployment insurance, employment services, workforce development or social services program, with responsibilities that included areas such as developing long-term goals, implementing strategic objectives and directing operations Two (2) years of professional experience conducting fraud investigations related to unemployment insurance, tax compliance or public benefits programs One (1) year of experience monitoring output levels for delivery of services in accordance with applicable laws, regulations, policies and guidelines, including but not limited to those issued by the U.S. Department of Labor (DOL) or other relevant governmental regulatory agencies One (1) year of professional experience supervising staff, including providing training and evaluating staff performance One (1) year of professional experience utilizing tax and/or fraud detection software to examine financial records; examples of applicable tax and fraud detection software systems include but are not limited to: GenTax, MyTax Illinois, the National Association of State Workforce Agencies (NASWA) Integrity Data Hub, Thomson Reuters Fraud Detect and CLEAR One (1) year of experience communicating policy and procedures to diverse audiences, such as employees, stakeholders or the public, through presentations, written materials or training sessions

Conditions of Employment

----------------------------

Requires an Illinois State Police background check and self-disclosure of any criminal history Requires ability to successfully complete a fingerprint-based background check Requires ability to utilize the Spanish language in the performance of all duties Requires ability to travel in the performance of duties, with overnight stays as appropriate This position is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

--------------------


The Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.

Work Hours:

Monday-Friday 8:30am-5:00pm

Headquarter Location:

33 S State St, Chicago, Illinois, 60603

Work County:

Cook

Posting Group:

Leadership & Management



This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.



The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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