Job Description

Description
How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment
While receiving leadership support from the Leadership team, the Forklift Operator advances our mission by being responsible for operating a forklift in a safe manner by loading and unloading materials or transferring materials from one location to another to ensure accuracy of warehouse inventory. The Forklift Operator will align service delivery in a manner that is consistent with the mission, vision, values and brand of Goodwill NCW.
Key Responsibilities

• Operates forklift safely while meeting OSHA and agency standards.
• Stages product safely in designated areas, by commodity, to ensure future accessibility.
• Keeps work area and walkways/aisles organized and clean while meeting warehouse standards.
• Loads and unloads trailers/trucks while ensuring accuracy of paperwork.
• Supports warehouse reports and coordinates trailer needs with warehouse operations team by giving clear direction for smooth switching of trailers to meet daily logistics supports.
• Communicates trailer information with drivers that reflects the current status and location of trailers.
• Ensures the highest level of customer service standards when interacting with internal and external customers.
• Reports any damage immediately and completes required paperwork.

Qualifications
Education, Skills & Experience Requirements

• High School diploma or equivalent is preferred.
• Current forklift certification is preferred.
• Ability to operate machinery such as forklift and clamp truck.
• At least one year of warehouse operation experience is preferred.
• Experience working with nonprofit organizations is preferred.
• At least a basic level of competency with computers to complete online training and utilize the organizations intranet and timekeeping software.

Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard warehouse environment with frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in an office, retail, or warehouse setting; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light (10 pounds) to moderate (50 pounds) of weight.
• Operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard.
• Able to safely and proficiently operate a forklift and other common warehouse equipment.
• Travel to other locations using various modes of private and commercial transportation.
• Verbally communicate to exchange information.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Skills Required