Job Description

Busperson, Hugos

SUMMARY: Assists the food server to provide prompt, personalized, and friendly service. Ensures that tables are clean before a guest is seated. Takes and delivers non-alcoholic beverages. Ensures that tables are properly stocked with all condiments.

PRIMARY RESPONSIBILITIES:
1. Greets guests in a friendly and courteous manner and ensures each guest has a dinning room menu.
2. Ensures that non-alcoholic drink orders are taken and delivered quickly, accurately and efficiently.
3. Maintains a clean and well-stocked workstation in accordance with established health and safety guidelines.
4. Returns to each assigned table periodically to ascertain whether additional items or service is desired.
5. Completes all assigned sidework.
6. Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
1. Assists food server in a cooperative manner to ensure efficient service to guests.

KNOWLEDGE AND SKILL REQUIREMENTS
1. Basic reading, writing, and arithmetic skills required. Must be able to read, write, speak and understand English. This is normally acquired through a high school diploma.
2. Visibility requires maintaining a professional appearance and providing a positive company image to the public.
3. Work may include weekends, nights, and holidays.
4. Must be able to carry and balance service tray on shoulder. Must be able to lift and carry up to 40 pounds.
5. Must be able to obtain all local, state and federal regulatory permits as required by position.
6. Musts have the ability to work in a team environment.

Physical Requirements

General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company\xe2\x80\x99s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company\xe2\x80\x99s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.