Job Description

Job Title:

Food Service Software Support

Department:

Food Services/Technology Support

Location:

Food Production Center, Olathe KS

Reports To:

Technology Supervisor

Hours/Calendar:

6:30am - 3:00pm, 8 hrs., 203-day calendar





POSITION SUMMARY:


The Food Service Software Support role is responsible for ensuring the smooth operation of food service-related software systems across all school sites. This position supports technology functions, verifies data accuracy, and facilitates efficient ordering and reporting processes to maintain high standards in food production and distribution. This position reports to the Technology Supervisor.

ESSENTAIL FUNCTIONS:

Order Verification - Verify school supply orders for warehouse staff to ensure materials are distributed in an orderly and efficient manner.


Cafe System Maintenance - Update and/or verify cafe computer programs for all school sites. Including; set up of new items in the system, creating recipes, posting menus, creating POS grid, user access and roles, student data, etc.


Technology Support - Provide technical assistance to school staff, including resolving connectivity issues and troubleshooting software errors.


Error Resolution - Research and troubleshoot computer problems and system errors across all school sites.


Data Verification - Review and verify daily reports to ensure accuracy and consistency of data.


Catering Coordination - Create catering orders and project required quantities for baked goods; order necessary supplies (e.g., flour) to streamline material procurement.


Invoice Creation - Generate invoices for customer orders in a timely and accurate manner.


Other Duties - Perform other related duties as assigned to support the efficient and effective functioning of the department.

POSITION REQUIREMENTS:

SKILLS

are required to perform single, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: budgeting and cost control; guiding others; interpersonal aptitude; operating equipment; planning; problem solving; quantity cooking; record keeping; training; and use of technology.

KNOWLEDGE

is required to perform basic math, including calculations using fractions, percent's, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: codes/laws/rules/regulations/policies; current and emerging technology; health standards; industrial cleaning practices; material handling techniques; organizational structure design; and safety practices.

ABILITY

is required to schedule activities and/or meetings; gather and/or collate data; and use job-related equipment. Flexibility is required to work with others; work with data utilizing defined and similar processes; and operate equipment using standardized methods. Ability is also required to work with others; work with similar types of data; and utilize job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited to moderate. Specific ability-based competencies required to satisfactorily perform the functions of the job include: dealing with frequent interruptions; adaptability/flexibility; decision making; detail oriented; meeting schedules/deadlines; multi-tasking; organizing; physical stamina; prioritization; reliability; taking initiative; and teamwork.

CLEARANCES REQUIRED:

Background Clearance and TB Test/Physical