Job Description

RUNNER:

The food runner works with the Chef and Expo to ensure each table's food is complete prior to carrying the tray of food from the kitchen to the dining room, where it is served to guests.

ESSENTIAL FUNCTIONS:

Bringing hot food off the line into the dining room for servers to serve to guests. Assisting service staff, chef and line cooks as requested. Restocking line as needed. On going maintenance in the kitchen. Opening and closing side work as instructed by Chefs and management team. Arriving to work on time, properly dressed in a clean and pressed uniform. Find out the assignments and complete side work in an efficient manner. Know the table numbers and drop off points. Ensure ticket accuracy by checking all tickets thoroughly. Entree ticket has been punched in and gone to the entree side once appetizers are ready for delivery. Each tray must have appropriate underliners for soups and appetizers whenever necessary. Keeping the level of bread appropriate for business levels. For lead Runner- expedite food from hot appetizers and salads. Carrying trays of appetizers, entrees, and desserts to the dining room. Returning any bussed trays in the dining room to the dishroom or runner's line. Keeping up with stocking standards throughout service. Keeping the kitchen clean before, during and after service. Stocking the broil, saute, middle, back line, hot apps, pantry and dessert areas with plates, bowls, tureens, silverware, glassware and anything else which may be needed to send food trays out to the dining room. Following the breakdown procedures and breaking down the kitchen in an efficient manner. Performing all duties in a professional manner, when dealing with guests or other employees. Helping other runners, warewashers, cooks, waiters, bartenders, and managers when called upon. Maintaining proper communication among team members and management, to ensure satisfaction of all guests needs. Making any dessert or set-up in a timely manner. Perform additional duties as requested by Chefs and management team.

REQUIREMENTS:

Experience in a fine-dining or high-volume restaurant. Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills. Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way. Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude. Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines. Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy. Ability to work in a team-oriented, fast-paced environment with a customer service orientation. Be flexible and eager to learn new things. Maintain a strong professional presence and present a well-groomed appearance. Must be able to safety carry large trays containing food through the kitchen into the dining rooms, bars and banquet spaces. Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary. May lift up to 30 pounds; push, pull or move items weighing up to 50 pounds. Manual dexterity is essential Must be able to work varied hours/days, including evenings, weekends and holidays, in accordance with restaurant operations and adhere to the attendance requirements of the company. Must adhere to the established appearance, hygiene, and dress code guidelines. Ability to adhere to and comply with all rules and regulations of the company.
General Comments: This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract.
We are an Equal Opportunity Employer and Drug-free Workplace. Dickie Brennan & Company participates in E-Verify, a federal program verifying each employee's right to work in the United States.


We view each employee as an ambassador for New Orleans and its unique culture. Our restaurants are avid supporters of local farmers and fisherman. Each of our restaurants accentuates Louisiana's culinary history through the use of local ingredients and techniques. The entire team at Dickie Brennan & Company remains dedicated to delivering superior dining experiences through serving locally sourced, updated versions of classic New Orleans cuisine, and outstanding service in all of our restaurants.