Job Description

Location Overview

Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

As a

Food and Beverage PM Host

, you will be the first point of contact for our guests entering the dining room. Your responsibility is to ensure a seamless and enjoyable dining experience, from the moment guests arrive until they leave. You will work closely with our Food & Beverage leadership team to deliver impeccable service, maintain a welcoming atmosphere, and ensure that guest preferences and expectations are always met.

Responsibilities

Greet and escort guests to their tables with a warm, professional demeanor, ensuring all dining room standards are met. Manage guest reservations, while maintaining accurate records of guest preferences for future visits. Ensure all tables are properly set and menus are clean and accurate before guests are seated. Provide clear explanations of the menu and specials to guests, ensure all dining area parameters (lighting, temperature, ambiance) are perfect for guest comfort, and maintain a welcoming atmosphere throughout. Check in with guests throughout their meal to ensure satisfaction and address any concerns. Thank guests genuinely and sincerely as they depart. Assist with food running, setup and breakdown of special events, and general dining room operations. Work closely with the Food & Beverage leadership team to communicate daily specials and Chef's vision to guests, ensuring a smooth flow of service. Always maintain high personal grooming standards, wear your nametag, and engage with guests and colleagues using clear, respectful, and professional language. Maintain the cleanliness and organization of the dining room, storage areas, and back of house. Address guest complaints and inquiries in a professional manner, escalating issues to management when necessary.

Requirements

At least one year of experience in a food and beverage setting, ideally in a luxury or fine dining environment. Must be available to work evenings, weekends, and holidays as required. Positive, engaging, and energetic with a passion for providing excellent service. Strong organizational and multitasking skills, with a keen attention to detail. Ability to manage challenging situations with grace and professionalism. Familiarity with Micros, SevenRooms, Opera, and other relevant software is a plus. Able to carry, push, and pull heavy loads up to 45 lbs., and stand for extended periods of time. TIPS and ServSafe certified. Maintain a clean and professional appearance as per company policies. Ability to work in both indoor and outdoor settings in varying climates, including extreme heat, cold, rain, and snow.

Benefits

At Aman Group, we believe in investing in our employees, providing opportunities for personal growth and career advancement. As part of our team, you'll enjoy:


Aman Global Complimentary Night Program. Access and discount on Food & Beverage Outlets at Amangiri. Aman Retail and Spa Treatment discount. Uniform provided. One meal is provided per shift. 401k plan available after 1 year of service with partial match. Free Vision, Dental and Life Insurance. Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits. Paid time off.
If you are passionate about providing exceptional service and creating unforgettable guest experiences, we would love to hear from you! Apply today to become part of our world-class team at Amangiri.