Job Description

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:

This is an exciting opportunity to spend the Fall season up close and personal with the Food and Beverage operations at Hilliard Center. This internship will begin in October and last into December. The intern will observe, work with, and learn from our hospitality group supporting our Hospitality Team.

This role pays an hourly rate of $13.00-$15.00

Key Learnings:

(

Catering and Concessions Operations

):

Hands-on experience in the food and beverage industry

: Gain practical experience in a fast-paced hospitality environment, where you'll actively contribute to day-to-day operations, from guest service to food preparation and event management.

Exposure to industry tools and technology

: Learn to navigate the latest hospitality management systems and point-of-sale (POS) software, including inventory tracking and customer service tools.

Professional development opportunities

: Benefit from one-on-one mentorship with industry professionals and access networking opportunities with industry leaders to help shape your career.

A deeper understanding of key business areas

: Gain insight into key areas such as customer experience management, restaurant operations, inventory control, and food safety, equipping you with a well-rounded understanding of the hospitality industry.

Portfolio-building projects with measurable impact

: Take on real-world projects that contribute directly to the business, giving you the opportunity to showcase your work and results in a professional portfolio.

(

Culinary

):

Hands-on experience in culinary arts and kitchen operations

: Gain direct experience working in a professional kitchen environment, honing skills in food prep, cooking techniques, plating, and kitchen organization, while learning from seasoned chefs.

Exposure to industry tools and technology

: Familiarize yourself with modern kitchen equipment, inventory management systems, and food safety protocols that ensure quality, efficiency, and consistency in high-volume settings.

Professional development opportunities

: Receive personalized mentorship from culinary experts, presentation, and kitchen management, and expand your network through connections within the industry.

A deeper understanding of key culinary business areas

: Gain comprehensive insight into menu design, recipe development, cost control, kitchen team dynamics, and the relationship between the kitchen and front-of-house operations, empowering you with a well-rounded culinary skill set.

This position will remain open until October 1, 2025.

Responsibilities:

Under the direct supervision of both the Director of Catering and Concession Manager, the candidate will receive instruction in the planning, scheduling, and supervising of an effective, safe, and profitable food and beverage department. They will assist the Food & Beverage Department and its day-to-day operation for,concessions, premium, and catering.

The candidate will also support the Catering Manager in the day-to-day operation of the Food & Beverage Department, including learning and operating the POS system, receiving orders, and assisting with inventory controls and daily stand stocking.

The ideal candidate will have an interest in, as well as prior experience in, the planning and scheduling of employees. Additionally, experience with inventory management and familiarity with the state food safety and state liquor laws pertaining to the storage, handling, and preparation and the dispensing of food and beverages.
Qualifications:

To perform this job successfully, the ideal candidate will:Be a self-starter and self-motivated. Must be comfortable working in an extremely busy environment Have experience in retail, catering, concessions, and/ or alcohol service to the public in a hospitality setting is highly recommended. The individual must be outgoing, energetic, motivated & professional. Team player with excellent customer service and analytical skills Proven ability to solve time-sensitive issues. Possesses good organizational skills. Proactive in making suggestions, creating new ideas & troubleshooting while paying close attention to detail. Prior experience with point of sales systems, SERV Safe Certification, preferred.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.