Job Description

The Opportunity

Delaware North Parks and Resorts is hiring a full-time Food and Beverage Supervisor to join our team at Kennedy Space Center in Merritt Island, Florida. As a Food and Beverage Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests.

Minimum pay rate: $20.00 / hour
Information on our comprehensive benefits package can be found at .

We care about our team member s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. Responsibilities

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily and hourly cleaning.
• Manage labor and profit loss.
• Ensures proper cash handling and tip record-keeping for the shift.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

Qualifications

• Experience working in a restaurant.
• At least two years of supervisory experience preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills.
• A true desire to satisfy the needs of others in a fast-paced environment.

Physical Requirements

• Standing and walking for the entire length of shift.
• Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting.
• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
• Exposed to outdoors and variable temperatures.

Shift Details

1st Shift
2nd Shift
Holidays
Weekends Who We Are

The Kennedy Space Center Visitor Complex is the visitor center at NASA\'s Kennedy Space Center in Florida. We offer our team members discounted meals, wellness rewards programs, and a 4-week on-the-job training program. Friends and family perks include up to 12 complimentary tickets with 4 parking passes per year to share. Additionally, team members receive 5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North