Job Description

Overview

Looking for an opportunity to grow within a company? Green Sage Cafe is eager to find hardworking FOH Shift Leader to join our fun, bustling, fast-casual cafe. We are seeking individuals who have a passion for food, resonate with the values of our company, and respect the lifestyle choices of our customers. We serve a customer base with a variety of dietary restrictions including vegan, gluten-sensitive, dairy-free, etc. Must be a true team player by respecting all staff, proving dependability and showing initiative. Green Sage is open from 8am-4pm. Shifts are available between the hours of 7am-5pm so no late nights are required.



This position is a FT role 4-5 days a week and combines the basic FOH duties of our Barista/Server position with the additional duties of being the Shift Leader in our busy Downtown location cafe. Shift Leader responsibilities include being available to open and close the cafe, cash handling and counting, nightly closing admin, ensuring daily FOH checklists get completed, managing POS discounts and refunds and assisting the store GM in leading the team. The ideal candidate needs to have solid experience with making espresso drinks, taking orders, running food and multi-tasking as well as prior experience with setting cash tills, cash handling and being a key holder. The person needs to be responsible and reliable, have a great work ethic and be able to uphold company standards.

Requirements

Must have weekend availability Be able to work in a fast paced restaurant environment Ability to work on your feet for six hours or more a day Excellent verbal communication and organization skills Be friendly, outgoing and Previous fast casual, cafe or restaurant experience

Benefits

No night shifts 50% Meal Discount PTO up to 1 week per year Wellness Benefits through Mercy Me $50 free shoe credit Free Employee Assistance Network

The Barista's primary role is to take customer orders, prepare hot and cold beverages and serve menu items to guests with friendly, individualized attention with the goal of giving all customers the best experience possible in the front of the house.

Basic Responsibilities

Knowledge of menu items, ingredients and potential allergens to customers Training, knowledge and safe usage of equipment to perform all duties Greet customers with fast, friendly and personalized service Take orders quickly and accurately with correct payment methods and cash handling Prepare hot and cold beverages quickly and accurately according to house recipes Deliver orders to customers quickly and accurately Handle customer requests and issues properly and with pleasant demeanor Maintain dining areas by bussing, wiping tables and general dining area maintenance Complete preparation, restocking, cleaning, side work, opening and closing duties per company checklists Assist with dishwashing, order receiving or other duties as requested by

Shift Leader Responsibilities

Be responsible for keys and alarm codes to open and close the store correctly and safely Count cash in the safe and tills; set and cash out tills daily; prepare daily cash deposits Perform daily opening and closing admin and operational procedures Be responsible for the use of manager access PINS and passwords assigned Participate in maintaining the positive culture of Green Sage


In addition to the specific duties of the position all team members are expected to uphold the six expectations of the Green Sage culture. Everyone at Green Sage is expected to come to work every day to help make us a good place to work, a place of great service and a successful business. These expectations are:

Communication Initiative and Leadership Teamwork and Cooperation Dependability and Efficiency Service and Customer Minded * Represents the Brand and Culture of Green Sage