Job Description

Summary:



A Floral Clerk is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She will perform all floral duties, including process of orders and floral design. Execute floral procedures as outlined by company and Floral Manager.

Key Responsibilities:

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest Differentiate in products and service by producing quality products Follow daily work schedule as assigned by management Utilize floral systems and processes consistently and correctly Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment Ensure quality and consistent product availability and solutions to our guests Follow attendance tardiness guidelines in accordance with team member handbook Perform floral duties in accordance with company guidelines Assist in watering and department maintenance as needed Performs other duties as requested or required by upper management

Key Requirements:

Working knowledge of plants and flowers Ability to work in varied temperatures Ability to work in fast-paced, but efficient and controlled manner Ability to perform all physical aspects of the floral duties including but not limited to standing, bending, lifting, and walking Ability to read, write and complete company forms for sales reporting Ability to accept supervisory coaching related to performance, work habits and attitude Ability to effectively communicate with guests and co-workers Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs. Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking Ability to work a flexible schedule, including holidays * Ability to function as a team member and get along with others