Job Description

Salary:
Other Forms of Compensation:
Pay Grade: 12
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafes feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Job Summary:
The floating Patient Services Coordinator oversees the daily operations of the patient services department, ensuring the delivery of high-quality care and administrative support. This role involves supervising staff, resolving patient concerns, coordinating with clinical teams, and maintaining compliance with healthcare regulations. This role will support the following hospitals:Research Centerpoint, Overland Park, Menorah and Lee's Summit.
Key Responsibilities:
Operational Oversight

• Supervise and coordinate daily activities of the patient services team.
• Ensure smooth patient admissions, discharges, and transfers.
• Monitor patient satisfaction and implement service improvements.

Staff Management

• Hire, train, and evaluate patient services staff.
• Conduct regular team meetings and provide ongoing coaching.
• Develop staff schedules and manage coverage for all shifts.

Patient Relations

• Address and resolve patient complaints and concerns promptly.
• Serve as a liaison between patients, families, and hospital departments.
• Promote a patient-centered culture focused on empathy and responsiveness.

Compliance & Quality Assurance

• Ensure adherence to hospital policies and healthcare regulations.
• Maintain accurate records and generate reports on patient services.
• Participate in audits and implement corrective actions as needed.

Collaboration

• Work closely with clinical and administrative teams to coordinate care.
• Support strategic initiatives to enhance patient experience.
• Participate in cross-functional committees and improvement projects.

Preferred Qualifications:

• Strong knowledge of healthcare regulations and patient care standards.
• Excellent communication, leadership, and conflict resolution skills.

Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1455707
Morrison Healthcare
JENNIFER PULLUM
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Skills Required