Job Description

Position Description:
Options Medical Weight Loss is the premier medical weight loss clinic, with locations in 9 states and growing! At Options, we believe our mission goes beyond helping patients lose weightwe strive to be trusted wellness partners, offering the tools and resources to help individuals achieve healthier, more fulfilling lives. Our mission is clear, to end obesity, one patient at a time.

Transform your career, transform your life!

We are seeking a dedicated and detail-oriented Medical Provider Assistant (MPA) to join our team. The MPA plays a vital role in supporting clinical operations and ensuring a positive patient experience. This non-exempt role focuses on patient care, administrative tasks, and the clinic in delivering high-quality, personalized treatment. The MPA will work closely with the clinic team ensuring smooth clinic operations and exceptional patient outcomes.



Position Responsibilities:
Perform phlebotomy on all patients, ensuring proper collection, labeling, and handling of lab samples. Administer intramuscular and subcutaneous injections, educating patients on self-administration as needed. Constitute medications and prepare them for patient pickup according to clinic protocols. Triage patients, collecting and recording vital signs and health metrics. Complete InBody scans and other metabolic health assessments to support patient care plans. Manage patient flow to minimize wait times and optimize clinic efficiency. Greet, check in, and check out all patients, ensuring a welcoming and professional experience. Schedule, reschedule, and confirm patient appointments via phone, email, and text. Handle inbound and outbound calls, following scripts and protocols to ensure consistent communication. Ring up retail purchases and reconcile the point-of-sale system at the end of each day. Scan, file, and maintain patient paperwork and clinic documentation in compliance with HIPAA standards. Track inventory of medical supplies, ensuring timely reordering and proper stock levels. Maintain cleanliness and organization in the waiting area, front desk, restroom, and all clinic common areas. Collaborate with the Clinic Manager and Medical Provider to ensure smooth clinic operations and exceptional patient care. Perform other related duties to benefit the mission of the organization.

Competencies:
High energy and enthusiasm for helping people. Strong communication skills, both in-person and over the phone. Proficient computer skills, including experience with EMR systems and phone systems. Ability to multi-task, adapt to changing priorities, and work efficiently in a fast-paced environment. Strong organizational skills with attention to detail. Ability to perform phlebotomy independently and accurately. Knowledge of HIPAA and OSHA standards, with a commitment to maintaining patient confidentiality and clinic safety.

Required Education/Experience : Required Education and Experience -
High School Diploma required. Medical Assistant Certification required. One year of experience in a receptionist, front desk, or customer service role. One year of medical assisting or phlebotomy experience required.

Physical Requirements:
Must have weekend availability. This role requires prolonged periods of standing and sitting, including working at a computer for extended durations. Frequent direct patient interaction, requiring excellent interpersonal communication and the ability to engage with diverse patient populations in a clinical setting.



We Offer:
Medical (Employer supplemented), Dental, Vision Parental PTO Employer paid short-term disability Paid Time Off (PTO). Continuing Education Reimbursement Ongoing Teambuilding Events and Experiences Continuing to enhance and enrich and formalize our employee recognition and rewards program Generous discount on Options Medical Services and Products (40%) Promotion and Career Growth Opportunities * Average annual earnings for this role range from $44,000 - $47,000.00 with incentives