Job Description

Description:

Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions

strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patient is that we will treat them like family.


We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service - this team approach truly sets us apart.

Jelly Nurse

Responsibilities

Provides nursing care to patients and as delegated by assigned supervisor and/or provider in order to meet the needs of the patient/family Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning which includes but is not limited to: Triaging patients telephonically - Acts as an EMR support liaison and maintains communication logs & Providing support for non-urgent patient education(e.g., heart failure diets, device instructions, etc) Communicating internally & externally through telephone encounters & actions - Medication Refills, Follow Up Needs, and Normal Result Reporting Reviewing documents - Reviewing provider schedule and prepping charts in advance of visits and Tracking incoming consult reports, imaging, and lab results for completion Reviewing hospital/clinical records Prioritizing tasks Completing patient assistance, all FMLA, disability paperwork, prior authorizations, insurance appeals, etc and communicating with patients Delivers care in accordance with the patient care plan, as well as in accordance with policies and procedures of the office Participates in teamwork - Supports midlevels and physicians with documentation needs; to include, order entry, letters, and referrals Effectively and respectfully communicates with other departments of the office Demonstrates cardiac related knowledge and appropriately applies knowledge to patient care- Assisting in closing care gaps and ensuring following up for abnormal findings and Assisting in the onboarding of new patients Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills Exhibit an ability to adapt to unpredictable situations within the work setting- Monitoring clinic pace and flow anticipating delays or issues and assisting where needed Independently completes assignments in a timely manner

Triage Nurse

Responsibilities

Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning in accordance with current MIPS guidelines which includes but is not limited to: Triaging patients, Vital Signs, ECGs, Weight, Updating patient history and medication list Performing real-time clinical assessments and EMR Documentation during visits Supporting providers with in-room needs- Vitals, ECGs, patient positioning, and assisting with procedures Escorts patients to and from rooms and assist with mobility as needed Preparing and stocking exam rooms before and during clinic as needed Assisting with emergency responses (e.g. calling 911, using AED) Monitoring clinic pace and communicating delays or issues to the care team/ nurses station Other duties as assigned

Requirements:

Education and Qualifications

Holds/maintains active CMA license

or

Holds/maintains active LPN license, active in Georgia Holds/maintains a current MA certification and maintain Basic Life Support (BLS) Minimum 1 year of healthcare experience, preferably in outpatient setting with working cardiac knowledge preferred

Corporate Culture Expectations

Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seeks opportunities for self-improvement as well as operational improvement.?

Core Competencies

Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening?

Functional Competencies

Communication, Listening, Organizing, Priority, Technical Learning, Time Management, Understanding Others