Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814
Schedule
Full Time
Located Remotely?
N
Position Type
Management
Pay Range:
$40.14 - $52.93 per hour
This is a temporary position.
The Manager, Ambassador & VIP Programs reports to the Director, Ambassador & Growth Initiatives. This role's primary focus will be supporting the program management of Ambassador and VIP programs and coordinating broader Member Experience team activities. We are seeking a detail-oriented and proactive manager to support key operational processes, team coordination, and administrative functions. This role ensures smooth execution of daily tasks, data integrity, and collaboration across internal teams.
CANDIDATE PROFILE
Education and Experience
Required:
4-year bachelor's degree from an accredited university with a major/focus on Business Administration, Marketing, Hospitality, or related major; OR 8+ years of related work experience.
3
+ years of experience managing multiple programs, projects and responsibilities through a complex organization.
Strong organizational and time-management skills.
Preferred:
2+ years of experience managing multiple programs, projects and responsibilities through a complex organization
Existing knowledge / experience of loyalty and / or VIC programs.
Experience in planning, executing, and delivering projects on time and on budget
Excellent communication and collaboration abilities.
Proficiency in standard office tools and systems.
CORE WORK ACTIVITIES
Operational Support
Manage daily administrative tasks and ensure timely processing of program-related activities.
Conduct audits and spot checks to maintain accuracy and compliance.
Participate in annual program reviews and assist with year-end data validation.
Financial & Vendor Management
Submit and track invoices and statements of work (SOWs) to ensure timely completion.
Monitor and maintain accurate records for financial processes.
Team & Event Coordination
Provide backup support for events and assist with logistics as needed.
Coordinate team activities, including scheduling meetings, preparing agendas, and organizing offsite sessions for leadership.
Project & Transition Support
Assist with transitioning responsibilities for select programs and initiatives.
Collaborate with internal stakeholders to ensure smooth handoffs and continuity.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only
: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
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