Job Description

Full-time Hourly Position

Reports to:

General Manager

Supports:

APAA Company

About APAA & Join Our Team

Alaska Premier Auctions & Appraisals (APAA) is a locally grown, Alaskan?owned small business committed to excellence in auction services. We connect people to meaningful items, including firearms, historical pieces, fine art, vehicles, equipment, jewelry, and collectibles, and bring their stories to light through photography, cataloging, and careful stewardship.



We're proud to have been named one of the 2025 Best Workplaces in Alaska by the Alaska Journal of Commerce, based on anonymous employee feedback gathered by Best Companies Group. This recognition reflects our commitment to a positive, safe, and supportive work environment.



As part of our FFL Department, you will play a critical role in maintaining strict compliance with federal, state, and local firearm regulations while providing exceptional customer service. APAA supports your growth, values integrity and accuracy, and gives you the tools and training to excel in a highly regulated environment.

What the Firearms Processing Specialist Does

The Firearms Processing Specialist is responsible for the intake, documentation, processing, and disposition of firearms in compliance with Federal Firearms License (FFL) regulations and company policies and procedures. This role requires exceptional attention to detail, accuracy, accountability, a strong work ethic, and professionalism in handling firearms, paperwork, and customer interactions.

Key responsibilities include:

Provide customer service regarding firearm transactions and inquiries. Maintain comprehensive and organized records for all firearm intakes, sales, and transfers. Audit and reconcile firearm records to ensure accuracy, compliance, and proper documentation. Compile reports for management regarding firearm auctions and support CRM activity for customer retention and prospective outreach. Assist with all firearm dispositions through the Loadout Department after auction closings. Oversee all 4473 e-check forms with customers and perform final verification of all required company, state, and federal documentation before transfer. Maintain accurate digital A&D Logbooks and cloud?based record systems. Ensure compliance with all local, state, and federal regulations related to firearm storage, transfers, benefit auctions, storage unit auctions, and general FFL operations. Photograph and describe firearms or supervise cataloging staff to ensure items are represented accurately and in compliance with APAA standards and legal requirements.

Supervisory Role

Supervise catalogers assigned specifically to firearms auctions. Supervise the firearm disposition workflow to ensure every transfer is handled in accordance with all legal and regulatory standards.

Knowledge, Skills & Abilities

Knowledge of firearm purchasing processes through retail experience or private collecting. Background in current and antique firearm models. Must be 21 years of age at the time of application to comply with federal firearms handling requirements. Ability to safely handle firearms of all types. Proficiency with APAA's digital A&D logbook and 4473 electronic document systems (training provided). Strong work ethic, attention to detail, excellent organization, and time?management skills. Project management experience is preferred but not required.

Minimum Qualifications

High school diploma or GED equivalent. Photography experience and/or training preferred but not required. Proficiency in MS Office and/or Google Workspace. Valid Alaska driver's license. Ability to pass a federal background check and provide references.

Working Conditions & Schedule

Fast?paced environment requiring accuracy, regulatory compliance, and attention to multiple overlapping tasks. Occasional overtime may be required. Work may involve extended periods of standing, lifting, photographing, and handling firearms.

Schedule:

Monday - Friday, 9:00 a.m. to 6:00 p.m. (8?hour shift + 1?hour unpaid break). Evening & weekend work may be required for benefit auction coordination.

Perks & Benefits

401(k) with company matching Employee Health, Dental, and Vision Insurance Employer-funded short-term & long-term disability Employer-funded life insurance Paid time off and paid holidays Employee Assistance Program Employee discount Professional development assistance Referral bonus program

General Standards & Culture

Maintain strict confidentiality of all client and firearm?related materials and information. Return calls and correspondence within one business day (or within two hours when possible). Utilize company technology responsibly to support operations and maintain APAA's competitive advantage. Bring forward solutions, not just problems, with proactive thinking and professionalism. Maintain strong client relationships and uphold APAA's commitment to an exceptional customer experience. Assist other departments when requested, with a collaborative and helpful approach. * Recommend ideas and improvements for operational efficiency, compliance, and departmental growth.