We Are Team Gilbert
The Gilbert Fire & Rescue Department (GFRD) consists of more than 250 dedicated and well-trained individuals who are passionately focused on protecting and serving those who reside in and visit Gilbert. OUR MISSION: To protect the lives, property, and environment of the people who live, work, play, and travel in Gilbert by:

• Serving with integrity, trust and respect;
• Rapid and effective emergency response;
• Innovative prevention, compliance, and community outreach efforts;
• Maintenance of a highly trained and dedicated work force.

IT TAKES DEDICATION AND SERVICE:
Benefitting from the dedication and hard work of our employees and volunteers, GFRD is recognized as a leading fire service organization. GFRD is internationally accredited through the Center for Public Safety Excellence. To become accredited, agencies must complete a strategic self-assessment, develop continuous quality improvement initiatives and present the conclusions to a commission of fire service leaders. In addition, GFRD was awarded Class 1 Public Protection Classification by the Insurance Services Office (ISO) in 2019. Every five years ISO conducts an evaluation of Gilbert\xe2\x80\x99s fire protection capabilities and assigns a classification of 1 \xe2\x80\x93 10, with Class 1 being the highest ranking. These classifications are utilized by most insurers to establish homeowner and business insurance premiums. JOIN A TOP CLASS TEAM! GFRD is one of only 113 fire departments in the country to be both accredited and have an ISO Class 1 designation, which is in the top one-half of one percent nationally. On July 11, 2022, Rob Duggan started as Fire Chief for the Gilbert Fire & Rescue Department. LEARN MORE...
We Are Seeking
We are looking for a talented and world class Privacy & Compliance Officer to join our award winning Gilbert Fire & Rescue team!

With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Privacy & Compliance Officer.

The Privacy and Compliance Officer will maintain, review, and audit medical data to assure privacy and compliance standards are in alignment with state and federal regulations regarding ambulance service delivery and medical billing practices. The Privacy and Compliance Officer will maintain the GFRD privacy and compliance programs and deliver education to the workforce of GFRD on a regular basis. This position is considered to be the expert source for information regarding privacy laws and billing compliance regulations.

• 
  Reviews medical reports for accuracy and appropriate information is documented prior to submittal to third party billing company.
• Quality assurance of appropriate medical care and billing practices.
• Maintenance and updating of the GFRD ambulance compliance program.
• Educate and train Fire and Transportation staff on Privacy and Compliance regulations.
• Reviews medical record requests and redacts HIPPA protected information.
• Review and respond to all medical record and billing invoice requests.
• Analysis and review of Fire and Transportation RMS systems.
• Develop and deliver reports as required to State and Federal regulatory agencies.
• Investigate any claim for billing issues, impermissible privacy disclosures, privacy breaches, and any other regulatory issue.
• Conduct exit interviews.
• Conduct Risk Analysis for privacy and compliance programs.
• Research new hires for exclusion list.
• Other duties as assigned.

About You
You are someone who effectively exceeds customer needs by building productive relationships, and taking responsibility for customer satisfaction and loyalty. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

At Team Gilbert, we hire innovative, forward thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements

• 
  Bachelor\'s Degree in business administration or a related field and three years of experience in data compilation and analysis, and quality assurance of medical reports.
• Must be an expert in HIPPA privacy laws and regulations.
• Must have 2-3 years experience in medical billing compliance regulations.

LICENSING/CERTIFICATIONS:

• Preferred Certified Paramedic or Registered Nurse
• Preferred Certified Ambulance Compliance Officer
• Preferred Certified Ambulance Privacy Officer
• Preferred Certified Ambulance Coder

KNOWLEDGE OF:

• Advanced and basic life support medical documentation
• Quality assurance experience
• Privacy and billing compliance
• Familiarity with NEMSIS and ImageTrend Record Management System
• Data analysis and presentation skills

SKILL IN:

• Analyzing data to drive evidence based decision making in the fire and medical fields.

Physical & Environmental Conditions:

• Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force to constantly move objects.
• Requires sitting/standing and looking at a computer screen for extended periods,
• Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
• Individual cannot be on the Office of the Inspector General list of Excluded individuals/ Entities.

Up For the Challenge
Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community and get excited about doing interesting work that matters, then why not click that "Apply" button at the top. We can\'t think of a better place to put your talents to work.

Let\'s get this adventure started!

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Town of Gilbert is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

We encourage you to apply without delay!

This position is an At-Will position and is FLSA Exempt \xe2\x80\x93 ineligible for overtime compensation.