Job Description

We are currently hiring for the position of Fine Dining Server at Itta Bena Montgomery, located at 1801 Eddie L Tullis Rd, Montgomery, AL 36117.

At Itta Bena, we believe in inspiring our people and leading the way to accomplish a common goal. We invite you to join us if you are passionate about providing excellent service in a professional environment.

- Summary/Objective:

Sell and serve food and beverage in a professional and friendly manner. This position plays a major role in a guest's dining experience. Consistency is a key element in a positive experience which is achieved by always following standards and providing attentive service and welcoming atmosphere. A server must be friendly, outgoing and possess good communication skills. A server should be organized and able to think and act quickly and effectively while retaining self-composure.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions include, but are not limited to:

Serve guests per section as determined by management. Set up and close down dining room Set up and close down server stations including brewing coffee, tea, prepping garnishes, stocking all supplies, stocking ice bins, etc. Have complete knowledge of unit food and beverage preparation, garnishes, and service. Ability to up-sell alcohol and food items. Able to use POS to ring orders on a check. Able to interact with guests in a friendly/fast manner. Able to accept different types of payment and make change without shortages/overages Maintain specific Side Work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables and perform assigned side-work duties. Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age or do not possess proper/valid identification. If consuming alcoholic beverages, observe guest's behavior, count number of drinks served, and if the server feels they should not drive they should notify the manager on duty immediately. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Report to work on time in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. Follow and complete all Opening and Closing checklists Other duties as assigned
Competencies

1. Customer/Client Focus.

2. Ethical Conduct.

3. Initiative.

4. Thoroughness.

5. Communication Proficiency.

6. Stress Management/Composure

7. Time Management

8. Organizational Skills and ability to Multi-Task.

9. Team Player Attitude

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to listen and speak effectively. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 35 pounds.

Position Type and Expected Hours of Work

This position regularly requires long hours and frequent weekend work including holidays

Travel

No travel is expected for this position.

Required Education and Experience

1. High school diploma or GED.

2. Prior experience as server.

3. Basic knowledge of restaurant service.

4. Must be of legal age according to state regulations to serve alcohol.

Preferred Education and Experience

1. Three years' experience as a server.

Additional Eligibility Qualifications

Must be 18 or older. Must maintain an applicable state health and/or alcohol compliance card.
Work Authorization/Security Clearance

Must provide valid identification in order to complete I9 E-Verification Tribal Gaming Badge required for AL units to be paid for by the employee
Join us if you're passionate about delivering exceptional guest experiences in an energetic setting! We value motivated individuals who thrive on creating memorable moments through outstanding service. This is more than just a job -- it's an opportunity to grow your career in the vibrant world of fine dining

Pay: $25.00 per hour

Expected hours: 15.0 - 30.0 per week

Benefits:

Employee discount Food provided Paid training
Experience:

Serving: 2 years (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Required)
Ability to Commute:

Montgomery, AL 36117 (Required)
Work Location: In person