Job Description

Job Overview

The Financial Education Program Manager - Small Business (FEPM - SBO) reports to the Executive Director (ED) of Pathway Financial Education. This position leads Pathway's small business education efforts, including workshops, one-on-one coaching, and the Pro Bono Small Business Clinic, to help entrepreneurs strengthen their financial foundations, improve operations, and grow sustainably.

The FEPM - SBO oversees the planning, organization, and delivery of programs that serve aspiring and established small business owners. This includes coordinating volunteer professionals, managing participant intake and outcomes, and fostering strong relationships with partners, referral sources, and community organizations.

Duties & Responsibilities

Program Management & Delivery

Collaborate with the ED to select, create, revise, and adapt educational materials for small business owners. Oversee all aspects of the Pro Bono Small Business Clinic, including intake, scheduling, volunteer coordination, and participant follow-up. Facilitate or coordinate small business workshops on topics such as business planning, cash flow, marketing, contracts, and capital access -- either by teaching directly or by partnering with volunteer experts. Conduct one-on-one coaching sessions with small business owners to provide personalized guidance and track progress over time. Adapt curricula and materials to meet the evolving needs of small business audiences.
Community Outreach & Engagement

Build and maintain relationships with community partners, local businesses, and ecosystem organizations to promote Pathway's small business programming. Represent Pathway at community events, business expos, and partner sites to recruit participants, host workshops, and expand awareness of available resources. Support outreach campaigns in collaboration with the marketing team to promote events, workshops, and clinic opportunities. Travel into the community to host or deliver workshops at partner sites as needed.
Volunteer & Partner Coordination

Recruit, onboard, and support volunteer professionals who serve as instructors or coaches. Provide resources, orientation, and ongoing communication to ensure high-quality experience for both volunteers and participants. Prepare volunteers for their roles by sharing materials, expectations, and relevant participant information. Maintain positive, ongoing relationships with volunteers, partner organizations, and referral sources. Collaborate with banking, legal, and community partners to develop new program offerings and enhance the participant experience.
Data, Reporting, & Continuous Improvement

Conduct participant intake, assessments, and follow-up surveys to evaluate outcomes. Track participation metrics and prepare reports on program reach and impact. Research best practices in small business education and incorporate them into program design and delivery.
Administrative Support

Maintain accurate program records, scheduling, and participant communications. Assist in the preparation of grant proposals and reports related to small business programming. Contribute to the development of training materials, promotional content, and success stories.

Qualifications

Bachelor's degree in business, Education, Finance, or related field (or equivalent experience). Experience in small business development, entrepreneurship, or financial education. Strong communication, presentation, and relationship-building skills. Comfort facilitating workshops, meeting with entrepreneurs, and engaging with the public. Willingness to travel locally to deliver workshops or attend community events. Demonstrated ability to manage multiple projects and coordinate with volunteers and partners. Knowledge of local business resources, funding programs, and small business ecosystems preferred.

Job Type & Compensation Package

Full-time Pay: $55,000.00 - $65,000.00 per year
Benefits

401(k) Paid time off Yearly pay Health insurance Dental insurance Vision insurance
Schedule

8-hour shift Standard 8-hour shift, Monday to Friday Evening or weekend hours may occasionally be required for workshops and events Pathway offers flexible comp time to support work-life balance
Work Location and Travel:

In person Regular travel within the Kansas City area is required to host workshops and attend community events
Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance
Work Location: In person