Job Description

Posting Details
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Institution Black Hills State University
Working Title Financial Aid Assistant
Posting Number CSA02535P
Department BHSU-Financial Aid
Physical Location of Position (City) Spearfish
Posting Text
Black Hills State University is seeking a dynamic and motivated professional to join our Student Financial Aid Office as a Financial Aid Assistant. This role is vital to our Enrollment Management team and will be based at our Spearfish Campus.
The Financial Aid Assistant supports the daily operations of the Financial Aid Office by providing administrative, clerical, and customer service assistance to students, families, and campus partners. This position plays a key role in ensuring the timely and accurate processing of financial aid documents, maintaining compliance with institutional, state, and federal regulations, and promoting a positive and supportive student experience.
Key Responsibilities:
Provide excellent front-line customer service to students, parents, and staff via phone, email, and in-person interactions.
Assist with collecting, reviewing, and processing financial aid forms and documentation.
Enter and maintain data in the financial aid management system with accuracy and attention to detail.
Support communication campaigns and outreach efforts related to financial aid applications, deadlines, and eligibility requirements.
Coordinate with other campus departments to resolve student questions and ensure smooth service delivery.
Help monitor file completeness and compliance with federal, state, and institutional policies.
Perform general clerical tasks such as scanning, filing, and organizing student records.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Qualifications:
Bachelor's degree or equivalent experience.
Preferred Qualifications:
1-3 years of general office experience with financial aid experience preferred.
Comments:
Sponsorship is not available for this position.
BENEFITS:
Black Hills State University offers a wide range of benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.
TO APPLY:
Applications must be made at . Please attach a cover letter, resume and the names and contact information of at least three professional references. This position is open until filled with a first review date of November 23rd, 2025 at 11PM MDT. For application assistance, please contact Human Resources at 605.642.6549. Questions specific to the position may be directed to Tirzah Knight, at Tirzah.Knight@bhsu.edu.
Arrangements for accommodations required by disabilities can be made by contacting Cassie Maser at 605-642-6545 or . Employment is dependent upon a satisfactory background check.
Posting Date 11/14/2025
Closing Date
Open Until Filled Yes
First Consideration Date 11/23/2025
Advertised Salary Minimum $20.67/hr depending on experience and qualifications.
Duration of the Term 12 months
If Other, describe duration
Appointment Percent 100
Work Hours
Monday - Friday, 8:00am - 5:00pm (Fall and Spring)
Monday - Friday, 7:30am - 4:00 pm (Summer, flexible schedule available)
Typical Hours Worked Per Week
Appointment Type Regular
Scope of Search External (includes Internal)
If internal, define scope of search
This position requires Travel, Overnight stays
If other, please indicate
Department Description and Cultural Expectations
Black Hills State University is a masters-level state university with more than 3,600 students. The campus leads the region in sustainability efforts and maintains top academic programs in business (AACSB Accredited), exercise science, natural sciences, social sciences, the arts, mass communication, health sciences and education. The University, founded in 1883, is located in the northern Black Hills, a region abundant with outdoor activity and culture. Spearfish, S.D., is recognized as one of the top 10 most livable small towns in the USA and has also been recognized nationally for outdoor recreational opportunities. A second location, BHSU-RC, is in Rapid City, the state's second-largest city. BHSU, a member of NCAA Division II athletics, offers 14 sports, and has a legacy of champion rodeo teams.
Equal Employment Opportunity Statement
Black Hills State University is an Equal Opportunity Employer. Black Hills State University and the Board of Regents ensure that all employment practices are free of discrimination.
Contact Information

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