Job Description

Benefits:

401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance


A. Purpose and Scope



The Field Technician (FT) is responsible for making sure all equipment in the field is installed and maintained correctly at each customer's site; also, responsible for good customer service relations including but not limited to consistent and clear communication with the client, proper follow-up, and providing solutions to ensure customer satisfaction.







B. Responsibilities



The following list outlines the general responsibilities of the role:



Install temperature monitoring devices and products




Calibrate and maintain installed equipment




Develop test procedures and fixturing as required




Maintain field records and perform installation/operational/ and performance




Qualifications with correct information documented in database



Comply with quality systems procedures as required




Answer emergency service situations




After receiving the proper training, the Field Technician will go on call and answer Emergency Service Situations.







C. Organization Relationships



The Field Technician reports to the National Service Director.

JOB REQUIREMENTS:

A. Education and Training



The Field Technician should have a two-year technical degree, or equivalent experience as determined by the National Service Director.







B. Technical Requirements



The Field Technician is required to complete supervised in-house training as well as read and understand any pertinent training or department procedure manual. The Technician will be required to be proficient on all systems maintained by SafePoint Scientific.







C. Experience



Prior experience is not required.



MUST BE WILLING TO TRAVEL MONDAY-FRIDAY.