Job Description

Job Summary

We are seeking a dedicated and skilled Field Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting various telecommunications and networking equipment. This role requires a strong understanding of field service operations and the ability to work independently in diverse environments. The Field Technician will play a crucial role in ensuring optimal performance of network systems for our clients.

Responsibilities

Install and configure network equipment, including Cisco routers and Ethernet connections. Conduct routine maintenance and troubleshooting on telecommunications systems. Utilize tools such as voltmeters to diagnose electrical issues. Provide exceptional customer service while telecommunicating with clients to resolve technical issues. Document all service calls, installations, and repairs accurately in the company database. Collaborate with team members to improve service delivery processes and enhance customer satisfaction. Maintain an organized inventory of tools and equipment necessary for field operations.

Skills

Proven experience in field service or as a service technician, preferably in telecommunications or networking. Strong knowledge of computer networking principles and practices. Proficiency with mechanical knowledge related to installation and maintenance tasks. Familiarity with network installation processes and best practices. Ability to effectively use diagnostic tools such as voltmeters. Excellent communication skills for effective telecommunication with clients and team members. Ability to work independently, manage time efficiently, and prioritize tasks effectively.
Join our team as a Field Technician, where your expertise will contribute significantly to our mission of delivering high-quality telecommunications services.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Work Location: In person