Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

Job Summary
Reports To: General Manager / Franchise Owner
About HomeSmiles
HomeSmiles is a property maintenance company committed to making homeownership and property management easier. We provide preventive services like gutter cleaning, dryer vent cleaning, window washing, pressure washing, and more -- all delivered with professionalism, reliability, and care.
Position Summary
The Field & Sales Manager ensures that HomeSmiles services are delivered at the highest standard while driving team performance and customer satisfaction. This is a hybrid role combining fieldwork with leadership, client engagement, and grassroots marketing to grow the business.
Key Responsibilities

• Work alongside the field team during service calls to ensure quality, safety, and efficiency.
• Lead, train, and manage a team of field technicians, including scheduling and performance oversight.
• Receive and respond to bid requests from the Sales Center or directly from existing clients; prepare estimates and proposals.
• Follow up with clients post-service to encourage online reviews and confirm satisfaction.
• Drive grassroots marketing, including:

• Placement of yard signs and door hangers.
• After-hours door knocking campaigns.
• Promoting and upselling the HomeSmiles 365 program.
• Monitor profit margins, team productivity, and customer satisfaction against monthly performance goals.
• Maintain equipment, supplies, and scheduling systems to support field operations.

Compensation

• Base Salary: $50,000 annually.
• Incentive Compensation: Up to $27,000 annually, comprised of three monthly incentive goals ($750 each):
• Achieving a 4-star (or higher) review for 75% of completed jobs monthly.
• Generating 20 new "HomeSmiles 365" subscriptions per month.
• Maintaining a 31% profit margin on monthly performance.

Qualifications

• 3+ years of experience in field service operations, construction, facilities, or related industries.
• Proven leadership and team management experience.
• Strong communication and customer service skills.
• Comfortable with grassroots marketing, customer interaction, and upselling.
• Ability to work hands-on in the field alongside technicians.
• Proficiency with mobile apps, scheduling, and reporting tools.
• Valid driver's license and clean driving record required.

What We Offer

• Competitive base salary plus substantial incentive potential.
• 401K with Corporate matching incentive after 90 days of employment
• Dental benefits available at employee's participation
• Growth opportunities within a fast-expanding company.
• Supportive, team-oriented culture.
• Training and tools to succeed in both leadership and business development.

Skills Required