Job Description

Under the direction of the IT Infrastructure Support Manager, the Field Network Implementation Specialist supports the deployment and turn-up of enterprise network infrastructure across multiple sites. This is a hands-on, travel-oriented role focused on: staging equipment, coordinating vendors, installing and configuring switches/routers/firewalls, validating services and documenting as?builts. The position requires strong OSI model troubleshooting, excellent communication, and consistent execution against approved designs, standards, and change procedures. On-call time and travel will be required.

QUALIFICATIONS:

An associate degree (AAS/AS) in computer science, Management Information Systems, or a related field (direct IT experience may be substituted year for year) Strong understanding of the OSI model, including cabling standards (TIA/EIA), fiber types/connectors, Ethernet, VLANs, and basic routing concepts Minimum 2 years of experience supporting a multi-node, multi-site IP network Extensive knowledge of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Hands-on experience with monitoring, network diagnostic, and network analytics tools Proficiency with field and diagnostic tools (e.g., cable/fiber testers, toners/TDR, light meter, Wireshark, iperf) Experience with Windows Server, SonicWALL, and/or Fortinet preferred Knowledge of HIPAA and SOX compliance Relevant certifications (e.g., CCNA, CompTIA Network+) preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Implementation & Turn-Up

Stage, label, and test equipment; perform rack/stack of network gear (switches, firewalls, APs, UPS) in IDF/MDF environments. Perform basic patching and connectivity checks at patch panels and switches; verify cable labeling and continuity; coordinate and oversee low?voltage vendors for any new cable runs (this role does not perform new in?wall wiring). Conduct site surveys and readiness assessments to validate infrastructure requirements Configure baseline L2/L3 features per runbooks: VLANs, trunking, STP essentials, DHCP relay, inter?VLAN routing, static routes; apply templated configs to firewalls and switches Mount and onboard wireless access points; perform basic RF validation and AP placement per plan. Collaborate with cross-functional teams to ensure seamless integration with existing systems Perform testing, validation, and troubleshooting during and after deployment Ensure compliance with security policies, data protection standards, and change management protocols Provide post-implementation support and knowledge transfer to operations teams

Troubleshooting & Support

Perform L1-L3 diagnostics (physical, link, and network layers) using tools such as cable testers/TDR, light meters, Wireshark, iperf, ping/traceroute Triage site issues during and after deployments; document root cause and remediation; escalate when needed.

Documentation & Communication

Develop and maintain detailed implementation plans, network diagrams, and documentation Produce accurate as-built documentation (port maps, asset records, diagrams), update change tickets, and communicate status/risks to stakeholders Maintain inventory accuracy (serials, licenses, SFPs, patching) and ensure clean hand?off to operations/support

KNOWLEDGE AND SKILLS:

Solid understanding of the OSI or TCP/IP model Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently Ability to manage multiple projects and priorities in a fast-paced environment Excellent written and verbal communication skills with an ability to communicate clearly and concisely Outstanding interpersonal skills and the ability to communicate at all levels of the organization Able to manage multiple projects simultaneously and prioritize by levels of importance and urgency Capable of troubleshooting and problem-solving IT-related issues Must maintain up-to-date knowledge of IT best practices Able to participate in 24x7 on-call rotation Proficient with Microsoft Office (M365) Suite Must have a valid driver's license and proof of insurance, adhering to company drivers' policy

Benefits That Go Above and Beyond

At

Life Flight Network

, we believe our team members deserve more than just a job -- they deserve a rewarding, supported, and balanced life. That's why we offer a thoughtful benefits package that truly sets us apart:

Compensation & Retirement

Competitive pay 401(k) with a 100% vested employer contribution -- your future grows from day one Tenure bonuses to reward your loyalty and long-term commitment

Health & Wellness

Comprehensive Medical, Dental, and Vision coverage Company-paid Life and AD&D Insurance Company-paid Short & Long-Term Disability Insurance for peace of mind Wellness Reimbursement Program to support your health goals Complimentary Life Flight Network Membership for you and your household

Family & Lifestyle

Paid Parental Leave to support growing families Adoption Assistance for those building families in new ways Bereavement Leave (including for pets) -- because every family member matters Paid Volunteer Time -- make a difference in the community, on us Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees

Growth & Recognition

Tuition and Training Reimbursement to invest in your professional development Employee Recognition Awards celebrating your impact and achievements Multilingual Stipend to honor the value of diverse communication skills

Join Life Flight Network and be part of a team that takes care of those who care for others -- both in and out of the workplace.



All candidates are subject to drug screening and background investigation.



Life Flight Network is an equal opportunity employer.