Job Description

Job Summary

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Join us!

To support our rapid growth, we have added the new role of Field Coordinator to our Project Services Team at Clark National Accounts. You'll join a team of trail blazers working to bring an innovative approach to our industry and deliver unmatched solutions to our customers. This is an opportunity to help shape the future of our growing company!



Clark National Accounts has recently joined forces with Clark Pro and our range of partners is broader than ever. Our combined team now services partners in Restaurants and Retail, Entertainment, Senior Living, Hospitality, Business and Industry, Casinos, Health Care and Higher Education.



The Field Coordinator provides a critical link in fulfilling our service promise to our customers. While in the field, this position will represent Clark National Accounts at our customer's locations, providing support in receiving project orders or taking measurements and pictures in the facility to prepare for future projects. This role may also inspect completed work in the field, performing walkthroughs or 3PL partner audits and evaluations. This hands-on position requires up to 50% travel along with strong organizational, logistical, and problem-solving skills to ensure project success.



When not travelling, the role will provide support to our Project Solutions team by completing quotes, sourcing product alternatives, and arranging and coordinating installations.

Please be sure to include a compelling cover letter highlighting your interest in the role.

Responsibilities

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Function as the CNA representative during selected deliveries on-site at the customer's location Perform receiving, product check-in, and inventory functions, ensuring that the order is complete and effectively resolving any item issues Manage the work of 3rd party logistics companies and installers while on-site, ensuring that their work meets project requirements and complies with any specific customer protocols Provide front line issue resolution with any project deficiencies Produce project recaps and retrospectives, continually seeking and recommending opportunities to improve our service offering to our customers, our efficiency, and ultimately our profitability Provides project/delivery data and reporting as required to our teams or customers Completes project walkthroughs and punch list reviews to ensure successful project completion Carry out asset inventory, measurements, and condition assessments of customer facilities Conduct periodic audits of 3rd party consolidator and installer performance Support our Project Solutions team with the coordination of installations, item research, and quote preparation Perform short term project work assignments.

Physical Requirements

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Work is performed while standing and/or walking, up to and including 9 hours/day. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires regular bending, squatting, crawling, climbing, and reaching. Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

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Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

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Customer facing work experience is highly desired Work history in shipping/receiving and inventory control is desirable The role requires up to 50% travel, including overnight, plane and car travel A valid drivers license is required

Education

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This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

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Strong verbal and written communication skills Ability to quickly assess project conditions and provide direction to service providers and concise status updates to our customers Ability to effectively engage and communicate with our customers at a variety of levels, from location team members to executives Ability to work independently and within a team Proficiency with Microsoft Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment Demonstrates a collaborative, solution-oriented spirit and a growth mindset Able to effectively manage competing priorities and establish structured workflows in a fast-paced environment "Comfort working in ambiguous, unique situations without clearly defined processes Strong emotional intelligence is required, with the ability to connect with others in-person and remotely, including the ability to manage emotionally charged customer situations in a calm effective manner

Company Overview

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An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits

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Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Accident Insurance Critical Illness Insurance Adoption Assistance

Available at HQ Locations Only

On-Site Fitness Centers * Dog-friendly Offices