Job Description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The

Fertility Care Medical Assistant

is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a

Fertility Care

Medical Assistant

, you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.



We are seeking a

Fertility Care Medical Assistant

to join our dedicated team at the

Institute of Human Reproduction

, located in

Chicago, IL.

This

full-time, onsite

role working from

Monday-Friday shifts from 7:30 AM - 5:00 PM

, along with

every other weekend availability.

Key Responsibilities

Greet and check-in patients, verify medical history, and update their information. Assist healthcare providers with patient examinations, procedures, and treatments. Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections. Prepare examination rooms and ensure equipment and supplies are stocked and ready. Maintain accurate and up-to-date electronic medical records (EMR). Coordinate and schedule patient appointments, including follow-ups and referrals. Educate patients on treatment plans, medication protocols, and preventive care measures. May assist with in-office procedures and provide critical support during egg retrievals and other outpatient procedures. May prepare, maintain, and assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow. Adhere to infection control and safety standards to maintain a clean and organized environment. Assist with inventory management and clinical supply ordering. Respond to patient inquiries and provide outstanding customer service. Perform other duties and support special projects as assigned.

Position Requirements

Education & Licensure:

+ High school diploma or equivalent required. + Completion of a Medical Assistant program strongly preferred.
+ Maintain current BLS/CPR certification.

Experience & Skills:

+ Experience as a Medical Assistant preferred. + Phlebotomy experience is a plus.
+ Excellent communication, organizational, and multitasking abilities.
+ Proficiency with computers and electronic medical records (EMR) systems.
+ Exceptional customer service skills and the ability to empathize with patients.

Compensation & Benefits

Hourly Rate:

$21.00 - $24.00 per hour (final offers based on experience, skills, and qualifications).

Benefits Package:

Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.