Job Description

Description

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Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The City of Norfolk's Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.


The NDHS is seeking a Family Services Worker in the Home-Based Childcare Network (HCN). The Home-Based Childcare Network (HCN) is a unit responsible for monitoring the compliance of an intensive training and licensure process for individuals seeking to provide childcare in their home. We also specialize in initiatives relative to early childhood development and education.



The Family Services Worker II will play a crucial role with assisting childcare providers through the licensing process to operate a Family Day Home. This position involves educating childcare professionals on monitoring the safety and well-being of children, best practices for early childhood development and education, operational responsibilities and business practices. The ideal candidate will possess a deep understanding of childcare practices, excellent communication, interpersonal, and organizational skills, ability to work collaboratively with diverse populations, build rapport with childcare providers, and the ability to enforce city code.

Department Hiring Salary Range: $50,624 - $58,217

Essential Functions

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Essential functions include but are not limited to:



Recruits, trains and approves licensed home-based childcare providers. Investigates complaints submitted for licensed family day homes and allegations of unlicensed family day homes. Provides monitoring and feedback to home-based childcare providers to ensure successful completion of all requirements. Approves emergency preparedness and response plans. Conducts home inspections Conducts zoning reviews to assist with determining childcare capacity. Maintains case records and prepares written reports. Makes referrals for services by being knowledgeable of local services and resources Works closely with multiple city and private partners to collaborate for all facets of the program. Coordinating and attending related meetings Facilitate trainings and workshops Trains staff and partners on program specifics. Coordinating program functions

Education/Experience

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Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.



Bachelor's degree or equivalent in Early Childhood Education, Child Development, Social Work, or a related field preferred.



Two (2) years' experience in social services.

Additional Information & Requirements

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Valid Driver's License may be required depending on assignment. Proficient in using technology and data management systems preferred.

Signing Bonus:

This position is eligible for a one-time $5,000 signing bonus for new hires.