Job Description

Overview

The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Responsibilities

Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of tabletop. Have necessary equipment to work with: tray, pen, bus towel, corkscrew, etc. Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.

Qualifications

Experience providing excellent customer service in a fast-paced environment. A positive attitude and ability work well under pressure Able to handle money accurately and operate a point-of-sale system. Ability to work in a fast-paced work environment and deliver orders in a timely manner Self-starting individual * Fully Bilingual a Must (Spanish/English)