Job Description

To perform a variety of functions to ensure that the Association facilities are used only by members and qualified guests; to perform a variety of tasks relative to assigned area of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(This list is not intended to detail all aspects of the assigned work but is representative of the job's overall responsibilities.)

Greet members and guests in a courteous manner. Using a Point of Sale (POS) computer system, check members and guests into facility. Responsible for maintaining a clean and orderly work area. Perform emergency clean ups when Facility Assistants are unavailable. Perform walk abouts throughout the assigned facility per individual site requirements. Set up and maintain equipment in assigned area in a safe operating condition. Create and request maintenance or repair orders as needed. Ensure facility rules are followed by members and their guest's ensuring admittance follows guidelines related to guests. Call 911 in emergency situations and assist emergency medical and fire personnel in locating members in need and helping with evacuations. Maintain awareness of the location of life saving equipment. Respond to inquiries from members of the community, staff, guests. Explain facility rules and guidelines. As necessary, resolve complaints and/or know when to escalate a concern to supervisors as necessary. Replenish supplies and materials as needed. Ensure all recreation areas are maintained in a clean and safe manner. Perform other duties and responsibilities as assigned. Maintain a consistent record of acceptable attendance and punctuality according to policy guidelines. Dependent upon assigned shift, may be required to open and/or close the assigned area. Specific job duties when assigned to the R.H. Johnson facility:

o Sell guest cards using the POS system.


o Sell food and light snack items using POS system.

o Must obtain and maintain a current food handler permit.

o Balance the cash drawer at end of shift.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.

High school diploma or general education degree (GED) Previous customer service experience Must have computer knowledge and the ability to perform simple computer functions Ability to follow instructions where there are several processes Ability to verbally communicate business and safety information in English with customers, co-workers, supervisors, or others whose primary language is English Specific job duties to the R.H. Johnson-facility:

o Ability to handle cash, make correct change using U.S. currency

o Balance cash drawer includes counting and documenting cash counts

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.




While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, balance, use hands to finger, handle, grasp, pull, push, or feel; reach with hands and arms above shoulders, talk, hear, ability to taste and smell. May need to work, briefly, in outdoor areas.



The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move more than 20 pounds or more with assistance.




Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee may be exposed to moving fumes airborne particles and may be required to work in areas that are hot and/or cold outside weather conditions.




The noise level in the work environment is usually quiet but may, on occasion, be loud.



Must have the ability to perform the essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.

NOTICE


This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor/manager.


Requirements stated herein are minimum levels of knowledge, skills and/or abilities to qualify for this position. To perform the duties and responsibilities of this position successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently. "Ability" means to possess and apply both knowledge and skill.


All employment decisions, including promotions, transfers and others, are based on meeting all requirements herein and on organizational need, the employee's being in good standing (including lack of disciplinary actions), meeting all applicable performance standards and other nondiscriminatory criteria. The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. Some requirements, however, may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. WE MAINTAIN AN "AT WILL" EMPLOYMENT.