Job Description

Company Overview

Shell Island Resort is a family-friendly destination located on the northern tip of Wrightsville Beach, offering stunning views of the Atlantic Ocean and the Intercoastal Waterway. Our mission is to provide exceptional hospitality and create memorable experiences for our guests.

Summary

A resort facility manager oversees the maintenance, functionality, and safety of the hotel's physical assets and infrastructure, ensuring guest comfort and staff satisfaction through well-maintained facilities, compliance with regulations, and efficient management of staff and vendors. Key responsibilities include coordinating repairs and maintenance, managing budgets for facilities operations, planning for renovations and capital projects, supervising maintenance teams, and implementing and adhering to safety and emergency procedures.

Key Responsibilities

Facility Maintenance & Operations:

Interface with resort manager and all operational departments overseeing all aspects of the guest room and resorts maintenance, repair, and preventative maintenance to ensure proper functioning and appearance. Coordinate daily activities and schedule routine maintenance for building systems, such as electrical, plumbing, HVAC, and communications while minimizing potential guest disturbance.

Staff & Vendor Management:

Lead and manage maintenance staff, including hiring, training, scheduling, and performance monitoring. Coordinate with and manage external vendors and contractors for specialized repairs, maintenance, and service contracts.

Safety & Compliance:

Ensure the resort complies with all local and government health, safety, and fire regulations. Conduct regular safety inspections, promptly addressing potential hazards and maintaining emergency response plans.

Guest & Facility Improvement:

Ensure the physical facilities meet high standards for guest comfort and satisfaction. Address guest concerns related to facilities promptly and professionally. Plan and oversee renovation projects and capital improvements to enhance the hotel's quality and efficiency.
Qualifications

Proven 3-5 years' experience in facilities management, preferably within the hospitality industry.

Strong leadership, team management, attention to detail and communication skills.

Knowledge of building systems, maintenance practices, and relevant regulations.

Ability to manage budgets, multitask, and collaborate effectively with other departments.

Proficiency in basic computer applications.

Advanced mechanical and plumbing skills

Knowledge of HVAC and other building systems

Ability to lift heavy objects and do other labor-intensive tasks

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance
Work Location: In person