Job Description

Ministry on the Margins
Job Title: Facility & Hospitality Supervisor

Supervisor: Director of Operations

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Employee may also choose to participate in 'ordinary volunteerism' outside the scope of this compensated position of their own choosing.

Position Overview:

The Facility & Hospitality Supervisor assists in providing services to the clients of Ministry on the Margins through its programs and facility specifically through oversight of the facility and daytime hospitality activities.

To succeed in this position, you should have a passion for serving others, especially those on the margins in our community.

Duties and Responsibilities:

Facility Maintenance & Cleaning

Oversee all operations relating to mechanical, electrical, plumbing, and fire prevention systems of Ministry on the Margins Develop preventive / corrective maintenance schedule and assign work and inspect to see that it is accomplished in a timely and quality fashion Keep abreast of all work and projects being done and maintain records of projects, when needed Obtain competitive bids for work to be performed by contractors, oversee, and serve as point of contact for outside contractors, when applicable Establish and maintain facility cleaning schedule, including ministry laundry, and ensure executed to support ministry standards Ensure that facility, including all plant and maintenance areas, are kept neat, safe, and clean Coordinate outside inspections including city, county, and insurance reviews to include Fire & Personnel Safety Maintain first aid station(s) to ensure they are stocked and tested, as appropriate Coordinate and supervise all activities related to the upkeep of grounds in all seasons of the year (includes but is not limited to exterior garbage, cigarette bins, snow removal, landscaping, etc.)
Food Pantry

Coordinate food truck deliveries, including recruitment of volunteers Maintain records of food truck deliveries in accordance with retention requirements Ensure the food pantry is organized and clean in collaboration with the Program Support Specialist Set up and tear down for each food pantry Ensure facility team coverage as a resource for volunteers and ministry staff during each food pantry Ensure compliance with food safety, pest control, and other relevant standards
Vehicle Maintenance

Ensure all ministry vehicles are maintained timely and appropriately Complete basic vehicle repairs and maintenance and ensure kept clean Keep updated list of ministry vehicles with work documented on each vehicle
Supervisory

Hire, orientate, train, and supervise daytime hospitality employees Schedule, assign, and oversee work of daytime hospitality staff Review and approve time sheets of daytime hospitality employees for accuracy Order and sign off on all purchases made by daytime hospitality employees Support budget development to promote quality but also to maintain Benedictine values. Establish weekend and holiday coverage schedule and take turn in coverage
Hospitality

Oversee setup and teardown for all ministry programming (e.g. Open Hours, Ice Cream Social, haircuts) Ensure facility team coverage to retrieve, sort, and distribute mail Provide backup phone coverage Greet visitors, including volunteers, and give them assistance or information, as appropriate Serve as ministry shopper and courier, as needed Provide coverage in ministry activities, when needed (e.g. food pantry, ice cream social, haircuts, etc.) General Represent MOTM within the community, as determined with ministry leadership Participate in MOTM Team meetings Comply with policies outlined in the Employee Handbook and the ministry's policy manual. Perform other duties as assigned
Qualifications & Skills Required:

High school diploma, or GED (Associate's or Bachelor's degree is a plus) Position requires a valid Driver's License Training or experience in maintenance, such as training in HVAC, plumbing, carpentry, etc. Previous supervision of maintenance staff or maintenance work outside a household setting desired Ability to read and understand mechanical system manuals and other operating manuals Ability to work on multiple projects, meet deadlines, with strong judgment / decision-making abilities Ability to work under a flexible and variable schedule including some evenings and weekends Ability to work well with others and work independently with minimal supervision Basic working knowledge of Microsoft Office 365 and other computer programs and tools desired Interpersonal skills: Possess excellent communication skills. Interacts courteously with co-workers, volunteers, and all guests. Provides for an atmosphere of teamwork.

Essential Functions:

Must be able to move intermittently throughout the workday. Must be in good general health and demonstrate emotional stability. In an emergency, must be able to assist in the evacuation of clients, volunteers, and employees. Sits, stands, bends, lifts, and moves intermittently during working hours. Must be able to lift heavy objects, manipulate tools and materials. Follow proper body mechanics for lifting and change positions frequently. Sitting, walking, and standing continuous throughout shift Lifting 10 lbs or less frequently 11 lbs - 50 lbs frequently 51 lbs + occasionally Hand functions - grasp and pinch frequently Visual ability to read instructions / manuals / work on computer Verbal and Auditory must communicate effectively
Working Conditions:

Working hours: Position is a permanent full-time non-exempt position. Core hours are Monday thru Friday but need to ensure staff coverage on weekends and holidays for limited duties Transportation: Must be able to get to and from Ministry on the Margins' facility in a variety of weather and road conditions. Telephone: Employee must be reachable by telephone within reasonable timeframes. Personal appearance: appears as neat as possible and dresses appropriately
Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Paid time off Vision insurance
People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)
Experience:

facility staff supervisory: 1 year (Preferred) maintenance: 1 year (Preferred)
License/Certification:

Driver's License (Required)
Ability to Relocate:

Bismarck, ND 58501: Relocate before starting work (Required)
Work Location: In person