Job Description

Facilities Technician
STATUS: Full-Time Hourly, Non-exempt
DEPARTMENT: Facilities
LOCATION: Grand Rapids, W.A. Lettinga Campus
REPORTS TO: Director - Facilities
PAY: $18-$22.00/Hour
SUMMARY:
This position is dedicated to providing comprehensive maintenance services for the assigned university location. The primary goal is to ensure the facility consistently offers a safe, sanitary, secure, and orderly learning and work environment for all students, faculty, staff, and visitors. The employee is required to execute all responsibilities ethically and in alignment with the University's mission, vision, and core values, which include diversity, equity, and inclusion.
RESPONSIBILITIES:

• Utilizes the computerized work order system, the building management system, and the lighting control system to efficiently track and execute all routine maintenance. This includes adjustment, repair, replacement, and preventative services for critical facility components such as electrical systems (e.g., switches and outlets), plumbing, HVAC systems and related components, and structural finishes (e.g., drywall patching and painting).
• Maintain and ensure clean grounds and parking lots. During the winter months, shovel/salt sidewalks and ADA ramps.
• Monitor contacts and contracts with vendors/contractors to ensure efficient delivery of services and products.
• Maintain inventory of maintenance and grounds supplies and equipment.
• Maintain the cleanliness, organization, and operational readiness of all storage rooms, the workshop, and facility vehicles.
• Efficiently represent the University with local, state, and federal agencies including but not limited to police, fire, inspections (health, boiler, elevator, insurance, etc.), MIOSHA, and educational accreditations.
• As needed, set up and tear down meeting/function rooms; move furniture and other heavy and bulky objects as required. Use the computerized event management system (EMS) to monitor event coordination.
• Accept and deliver receivable materials delivered to the location, including but not limited to furniture, appliances, and sealed and unsealed boxes.
• Work is performed in an indoor/outdoor environment involving prolonged sitting, standing, walking, and work in potentially inclement weather (four-season climate).
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC, and national affiliations associated with athletics or other role-specific regulations.
• Provides GREAT customer service, anticipating and exceeding the needs of our customers.
• Demonstrate and promote the University's Cultural Values.
• Perform other duties as assigned.

QUALIFICATIONS:

• Minimum high school diploma or equivalent.
• Three (3) years prior maintenance experience required.
• Ability to pass a pre-employment background investigation including but not limited to: criminal background checks, employment reference checks, drug/alcohol screening, and Motor Vehicle Record (MVR) license check.
• Familiarity and experience with tools of the trade: Electrical, plumbing, etc.
• Certifications in job-specific areas of expertise are preferred.
• Able to become certified in forklift operation.
• Must possess a valid Michigan vehicle operator's license or be able to obtain one before starting an acceptable Motor Vehicle Record (MVR).
• Knowledge of all proper safety procedures and regulations as related to this position.
• Must be able to read and process technical and detailed information including blueprints and specifications.
• Must have organization, inventory, and record-keeping skills.
• Ability to work independently and as part of a team; self-motivated and directed in individual work assignments and ability to meet deadlines and accomplish goals.

• Demonstrated ability to work accurately and effectively with computerized data systems.
• Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation, and positive reactions to change and conflict resolution.
• Excellent interpersonal and communication skills, both written and oral which transcend diverse audiences.
• Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
• Demonstrated motivational and problem-solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.

• Regular lifting requirements up to 70 lbs. daily, occasional lifting of 100+ pounds.
• Some travel between locations as required.
• Repetitive stretching, twisting, bending, and lifting along with working on ladders, roofs, and in crawl spaces.
• Must be able to work an irregular schedule, evenings and weekends as needed, additional hours during peak times or as required, including on-call duties.

DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER
Revision Date: 11/24/2025

Skills Required